[cisco-voip] Cisco 7975 or 7965 stuck at speaker button Red LED, sorry if this is a repost

[Ryan Huff]

Have a look at this field notice: https://www.cisco.com/c/en/us/support/docs/field-notices/637/fn63772.html

Sent from my iPhone

On Feb 11, 2018, at 1:07 PM, Vinnie Dao <vinnie at tdnetwork.com<mailto:vinnie at tdnetwork.com>> wrote:

HI Anthony,
Appreciated your reply,
The link you sent requires login,

I am not sure what version on them, since they are stand by units for a while,  from the last time they were working at one point.  I tried to reset, 1234567890*# but still the same issue.

From: Anthony Holloway [mailto:avholloway+cisco-voip at gmail.com]
Sent: Sunday, February 11, 2018 9:53 AM
To: Vinnie Dao
Cc: cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
Subject: Re: [cisco-voip] Cisco 7975 or 7965 stuck at speaker button Red LED, sorry if this is a repost

Did you already look through the bug search tool?

https://bst.cloudapps.cisco.com/bugsearch/search?kw=stuck%20boot&pf=prdNm&pfVal=269065653&sb=anfr

What version of firmware is it, and what can you do to clear the problem?  I.e., Power cycle the phone?

On Sun, Feb 11, 2018 at 11:49 AM Vinnie Dao <vinnie at tdnetwork.com<mailto:vinnie at tdnetwork.com>> wrote:
Greeting to all,

Lately, I have some CP-7965 and CP-7975 stuck at speaker button during boot up as red LED and stay there for long time.  Has anyone got this issue and know how to fix it?

Please advise where to go from here to resolve this issue, and thank you very much for your time.

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