[cisco-voip] Time Zone Settings for Call handlers

[Anthony Holloway]

Hence my question.  The solution seemed so simple that I was thinking I was
miss understanding your problem.

On Tue, Feb 20, 2018 at 1:37 PM Matthew Loraditch <
MLoraditch at heliontechnologies.com> wrote:

> Hah yep, that’s right there! Of course it would be. I felt sure I was
> missing something, but after years of work had just never encountered it!
>
>
>
> * Matthew LoraditchSr. Network Engineerp: 443.541.1518
> <443.541.1518>w: www.heliontechnologies.com
> <http://www.heliontechnologies.com/> | e: MLoraditch at heliontechnologies.com
> <MLoraditch at heliontechnologies.com>[image: Facebook]
> <https://facebook.com/heliontech>[image: Twitter]
> <https://twitter.com/heliontech>[image: LinkedIn]
> <https://www.linkedin.com/company/helion-technologies>*
>
> * From:* Dave Goodwin [mailto:dave.goodwin at december.net]
> *Sent:* Tuesday, February 20, 2018 2:34 PM
> *To:* Matthew Loraditch <MLoraditch at heliontechnologies.com>
> *Cc:* Anthony Holloway <avholloway+cisco-voip at gmail.com>;
> cisco-voip at puck.nether.net
>
>
> *Subject:* Re: [cisco-voip] Time Zone Settings for Call handlers
>
>
>
> Matthew, while I haven't personally tested this, I believe if you
> configure the Time Zone for the Call Handler to America/Phoenix, it should
> follow the daylight savings conventions used in that geography. If they
> don't use daylight savings there, then the schedule you set should always
> be correct without the need for manual intervention twice a year. Because
> you've unchecked "Use System Default Time Zone" which I assume you have set
> to something like America/New_York.
>
> On Tue, Feb 20, 2018 at 1:55 PM, Matthew Loraditch <
> MLoraditch at heliontechnologies.com> wrote:
>
> Our Server is in Eastern Time, we have different call handlers for our
> Different Time Zone clients. Everyone else follows DST so when the server
> goes back or forward an hour it doesn’t matter. Arizona doesn’t do DST. Our
> offices close at 7 in each Time Zone, but relative to Arizona 7 is not
> always 7 since they don’t shift when everyone else does.
>
>
>
> Unless what I’m looking for exists, each time change I will have to set
> reminders and change the Arizona Call Handler hours.
>
>
>
> Make sense?
>
>
>
>
>
> *Matthew Loraditch*
>
> *Sr. Network Engineer*
>
> p: *443.541.1518* <443.541.1518>
>
> w: *www.heliontechnologies.com* <http://www.heliontechnologies.com/>
>
>  |
>
> e: *MLoraditch at heliontechnologies.com* <MLoraditch at heliontechnologies.com>
>
> [image: Facebook] <https://facebook.com/heliontech>
>
> [image: Twitter] <https://twitter.com/heliontech>
>
> [image: LinkedIn] <https://www.linkedin.com/company/helion-technologies>
>
> * From:* Anthony Holloway [mailto:avholloway+cisco-voip at gmail.com]
> *Sent:* Tuesday, February 20, 2018 1:48 PM
> *To:* Matthew Loraditch <MLoraditch at heliontechnologies.com>
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Time Zone Settings for Call handlers
>
>
>
> What's the issue exactly?
>
>
>
> On Tue, Feb 20, 2018 at 10:59 AM Matthew Loraditch <
> MLoraditch at heliontechnologies.com> wrote:
>
> Never had a client in Arizona before.. is there any non manual way to
> specify the time zone for a specific call handler?
>
>
>
> We have UCCX, could I possibly run them through UCCX?
>
>
>
> Really don’t want to have to remember to change the schedule on one
> handler twice a year.
>
>
>
> *Matthew Loraditch*
>
> *Sr. Network Engineer*
>
> p: *443.541.1518* <443.541.1518>
>
> w: *www.heliontechnologies.com* <http://www.heliontechnologies.com/>
>
>  |
>
> e: *MLoraditch at heliontechnologies.com* <MLoraditch at heliontechnologies.com>
>
> <https://facebook.com/heliontech>
>
> <https://facebook.com/heliontech>
>
> <https://facebook.com/heliontech>
>
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