[cisco-voip] Chrome 67 with CUIC/Live Data

Tue Jun 5 07:30:10 EDT 2018

Thanks for the update Abhiram!

I have a couple questions regarding the fix that TAC can apply, if you
happen to know. Is it a permanent fix? If we open a case and ask TAC to do
this, will we later need to apply the COP file anyway?

Also, do you know if either the TAC fix or the upcoming COP file cause a
service disruption?

On Tue, Jun 5, 2018 at 5:33 AM, Abhiram Kramadhati (akramadh) via
cisco-voip <cisco-voip at puck.nether.net> wrote:

> *Next steps:*
>
>    1. Standalone CUIC:
>       1. ES11 on 11.5(1) and ES07 on 11.6(1) will be released with the fix
>       2. Customers should install this if the fix is needed or want to
>       upgrade to Chrome 67 and above in the future
>       3. ETA: 20th June 2018
>    2. UCCX-CUIC
>
>
>    1. A version-agnostic cop file will be released for customers on
>       11.5(1), 11.5(1)SU1, 11.6(1)
>       2. This cop can ONLY be installed on the latest ES on each of these
>       versions. If the customer does not have that ES installed, they need to
>       install the same and then install this cop file.
>       3. The COP file has logic that will prevent installation if the
>       latest ES is not installed
>       4. ETA: 20th June 2018
>       5. 11.6.2 will have this fix included
>
>
>
> Till the ETA, TAC should be contacted for the fix which they will be able
> to run from their remote support account.
>
>
>
> Regards,
>
> Abhiram Kramadhati
>
> Technical Solutions Manager, CCBU
>
> CCIE Collaboration # 40065
>
>
>
>
>
>
>
> *From: *Matthew Loraditch <MLoraditch at heliontechnologies.com>
> *Date: *Friday, June 1, 2018 at 11:29 PM
> *To: *Matthew Loraditch <MLoraditch at heliontechnologies.com>, "Abhiram
> Kramadhati (akramadh)" <akramadh at cisco.com>, "Dave, Pavan" <
> pdave at presidio.com>, "cisco-voip at puck.nether.net" <
> cisco-voip at puck.nether.net>
> *Subject: *RE: [cisco-voip] Chrome 67 with CUIC/Live Data
>
>
>
> Is there an ETA for a cop file fix? Or will we have to call TAC. I see the
> bug now has instructions for TAC to fix.
>
>
>
>
>
> *Matthew Loraditch***
>
> *Sr. Network Engineer*
>
> p: *443.541.1518* <443.541.1518>
>
> w: *www.heliontechnologies.com* <http://www.heliontechnologies.com/>
>
>  |
>
> e: *MLoraditch at heliontechnologies.com* <MLoraditch at heliontechnologies.com>
>
> [image: cid:image995774.png at A970F04E.FA62A345]
>
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>
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>
> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> *On Behalf Of *Matthew
> Loraditch
> *Sent:* Thursday, May 31, 2018 9:51 AM
> *To:* Abhiram Kramadhati (akramadh) <akramadh at cisco.com>; Dave, Pavan <
> pdave at presidio.com>; cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Chrome 67 with CUIC/Live Data
>
>
>
> Thanks for the update! Was just alerting my teams.
>
>
>
>
>
> *Matthew Loraditch***
>
> *Sr. Network Engineer*
>
> p: *443.541.1518* <443.541.1518>
>
> w: *www.heliontechnologies.com* <http://www.heliontechnologies.com/>
>
>  |
>
> e: *MLoraditch at heliontechnologies.com* <MLoraditch at heliontechnologies.com>
>
> [image: cid:image001.png at 01D3F9AB.933208D0]
>
> [image: Facebook] <https://facebook.com/heliontech>
>
> [image: Twitter] <https://twitter.com/heliontech>
>
> [image: LinkedIn] <https://www.linkedin.com/company/helion-technologies>
>
> [image: Helion joins Automotive CX Summit]
> <https://heliontechnologies.com/events/14th-annual-automotive-cx-summit-hosted-thought-leadership-summits/>
>
> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> *On Behalf Of *Abhiram
> Kramadhati (akramadh)
> *Sent:* Thursday, May 31, 2018 9:48 AM
> *To:* Dave, Pavan <pdave at presidio.com>; cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Chrome 67 with CUIC/Live Data
>
>
>
> Thanks for bringing this up Pavan. Official communications will go out to
> the field in the next one hour and the patch for the issue will be
> delivered to TAC in the next 2 hours.
>
>
>
> Regards,
>
> Abhiram Kramadhati
>
> Technical Solutions Manager, CCBU
>
> CCIE Collaboration # 40065
>
>
>
>
>
> *From: *cisco-voip <cisco-voip-bounces at puck.nether.net> on behalf of
> "Dave, Pavan" <pdave at presidio.com>
> *Date: *Thursday, 31 May 2018 at 7:15 PM
> *To: *"cisco-voip at puck.nether.net" <cisco-voip at puck.nether.net>
> *Subject: *[cisco-voip] Chrome 67 with CUIC/Live Data
>
>
>
> Hello Folks,
>
>
>
> There is a known issue with Chrome 67 impacting UCCE/X CUIC and Live Data.
> Cisco has opened defect CSCvj74116, but wanted to share in case you heard
> any reports about this. Chrome 67 upgrade has been out for about 24 hours.
> The workaround at this time is to use IE or downgrade Chrome to 65/66.
>
> https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvj74116
>
>
> Cisco is working on a patch, but ETA on that patch is currently unknown.
>
>
>
> Regards,
>
>
>
> * Pavan Dave | Contact Center Engineer Presidio (NASDAQ: PSDO) | *
> *presidio.com* <http://presidio.com>
>
> * 1955 Lakeway Drive Suite 220, Lewisville, TX 75057 D: 469.464.1283 | C:
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>
>
>
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-- 
Ed Leatherman
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