[cisco-voip] Call Recording Options

[Scott Voll]

Enghouse has QMS.  we use it without contact center but it does have plug
ins for it.  Works for our needs.  Both for inhouse and remote users.

Scott


On Fri, Mar 9, 2018 at 9:27 AM, Dan Mason <dmason at winxnet.com> wrote:

> Has anyone had any experience with 3rd party call recording vendors?  Any
> recommendations for a Cisco centric call center (CCM 10/CCX 10.6)?
>
>
>
> I’m familiar with CallRec/Zoom.  The native call recording solution isn’t
> 100% reliable so we are looking for other 3rd party options.
>
>
>
> *  Thanks,*
>
>
>
> Dan
>
>
>
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