[cisco-voip] Cisco Jabber 12 sign in issue

[Brian Meade]

Probably worth looking at the problem report log to see where it's getting
hung up.

Hitting Ctr-Shift-d for Diagnostics may also help shed some light to what
is happening.

On Thu, May 31, 2018 at 6:36 AM, Nick via cisco-voip <
cisco-voip at puck.nether.net> wrote:

> I have an issue with Jabber sign in from one domain, the customer is in
> the middle of migrating to a new domain, UC servers are in the new domain,
> cisco-uds SRV record in new domain, test PC in new domain are all working
> fine as expected.
>
> The issue is when we try to sign into Jabber from the current (old)
> domain, cisco-uds SRV is setup in old domain and tests resolve correctly.
>
> When we try to sign into Jabber I get the 'Cannot open page, try again
> later'
>
> If I try and change to manual sign in, it never prompts with username and
> password only the service discovery prompt.
>
> Anyone seen this message before?
>
>
>
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>
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