[cisco-voip] connected party information while calling webex

[Lelio Fulgenzi]

Turns out use FQDN wasn’t checked on the SIP profile being used by Jabber on the production cluster. Not sure why that presents itself with changing the information only when the call is connected, not while in progress though.

But at least it’s resolved.

Hopefully that change doesn’t cause any behaviour changes we can’t live with or resolve.



-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1<x-apple-data-detectors://1/0>
519-824-4120 Ext. 56354<tel:519-824-4120;56354> | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Nov 2, 2018, at 1:55 PM, Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>> wrote:


I’ve migrated my development cluster configuration to my production cluster configuration and have compared them as best as possible, but I seem to be missing connected party information when calling webex from Jabber.

On the development cluster, when I dial coyote at acme.webex.com<mailto:coyote at acme.webex.com> from Jabber and am connected, the connected party information at the top of Jabber remains coyote at acme.webex.com<mailto:coyote at acme.webex.com>, however, when I dial the same from production, it changes to coyote@<ipaddr.of.cucm.sub<mailto:coyote@%3cipaddr.of.cucm.sub>>

I’ve reviewed the SIP trunk and dependencies as much as I could and they all seem the same. I did some comparison of enterprise parameters and ccm service parameters and they too look the same.

I can’t imagine anything expresway or within webex site config would cause this.

Thoughts? Pointers?

---
Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1
519-824-4120 Ext. 56354 | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

<image001.png>

_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net<mailto:cisco-voip at puck.nether.net>
https://puck.nether.net/mailman/listinfo/cisco-voip
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20181103/24ea1295/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: image001.png
Type: image/png
Size: 1297 bytes
Desc: image001.png
URL: <https://puck.nether.net/pipermail/cisco-voip/attachments/20181103/24ea1295/attachment.png>