[cisco-voip] OT: Amazon Connect

Lelio Fulgenzi lelio at uoguelph.ca
Sat Oct 6 15:51:30 EDT 2018


Anyone checking out Amazon Connect? Our call centre software is primarily for on-prem inbound calls, wondering if they have SIP trunk connectivity so this can remain to appear as such. Using our existing phones as agent/remote destinations.


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Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
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