[cisco-voip] Migrate HCS to On-Prem

[Brian Meade]

They'll do DRS for moving to HCS from on-prem.  They'll setup everything
with your hostnames/IPs to restore then they'll make all their changes.

Opposite should be technically possible but probably depends on the HCS
partner if they'll share enough information with you to be able to restore
and even get the DRS Backups from them at all.

Curious about moving from HCS to on-prem, was cost the main factor or
anything else?  I've got a bunch of customers trying to go to HCS so could
use some talking-points if customers are seeing issues.


On Tue, Oct 23, 2018 at 5:25 PM Matthew Loraditch <
MLoraditch at heliontechnologies.com> wrote:

> Interesting. The UCCX system is only 1 script and 10 agents so if that
> caveat doesn’t apply for CUCM and CUC, I’d be ok with it
>
> Get Outlook for iOS <https://aka.ms/o0ukef>
>
> Matthew Loraditch​
> Sr. Network Engineer
> p: *443.541.1518* <443.541.1518>
> w: *www.heliontechnologies.com* <http://www.heliontechnologies.com/>  |
> e: *MLoraditch at heliontechnologies.com* <MLoraditch at heliontechnologies.com>
> [image: Facebook] <https://facebook.com/heliontech>
> [image: Twitter] <https://twitter.com/heliontech>
> [image: LinkedIn] <https://www.linkedin.com/company/helion-technologies>
> ------------------------------
> *From:* Anthony Holloway <avholloway+cisco-voip at gmail.com>
> *Sent:* Tuesday, October 23, 2018 5:20:20 PM
> *To:* Matthew Loraditch
> *Cc:* Cisco VoIP Group
> *Subject:* Re: [cisco-voip] Migrate HCS to On-Prem
>
> Maybe some CDW people watching this mailing list will chime in, because I
> happen to know that they do convert their own HCS customers to on-prem from
> time to time.
>
> From what I understand, you can restore it, but the configuration is all
> jacked up, and you'll have to rename everything and/or reconfigure
> everything anyway.  It might only make sense from a historical reporting
> perspective.
>
> Like, have you ever seen what ASDM does to a FW config?
>
> Or what the CCP does to CME?
>
> Or what CTI Logic was doing with "visual UCCX scripts?"
>
> Example:
>
> [image: image.png]
>
> It's not that it's bad, it's just not a good long term solution to keep
> the conventions the same.
>
> PS I just noticed the menu prompt says "pPressOneForHookers"  LOL, I'm not
> sure what that's all about, but this image is from Tanner's tweet
> <https://twitter.com/tannerezell/status/781209477739532288>.
>
> On Tue, Oct 23, 2018 at 3:19 PM Matthew Loraditch <
> MLoraditch at heliontechnologies.com> wrote:
>
>> So we are taking a Customer from a 3rd party’s HCS back to On-Prem.
>>
>>
>>
>> The way I understand HCS is it’s a bunch of management software on top of
>> normal VMs for CUCM/CUC/UCCX, etc.
>>
>>
>>
>> Can you restore a DRF of an HCS CUCM to the same version on-prem? Same
>> for the other apps?
>>
>> Matthew Loraditch​
>> Sr. Network Engineer
>> p: *443.541.1518* <443.541.1518>
>> w: *www.heliontechnologies.com* <http://www.heliontechnologies.com/>  |
>> e: *MLoraditch at heliontechnologies.com*
>> <MLoraditch at heliontechnologies.com>
>> [image: Facebook] <https://facebook.com/heliontech>
>> [image: Twitter] <https://twitter.com/heliontech>
>> [image: LinkedIn] <https://www.linkedin.com/company/helion-technologies>
>> _______________________________________________
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>>
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