[cisco-voip] QM Backup recording server

[James Buchanan]

Hi Ahmed.

I misunderstand part of your original question I think. I'm afraid I
haven't any experience with the Cisco QM product.

Thanks,

James

On Sat, Apr 13, 2019 at 2:42 PM Ahmed Abd EL-Rahman <
Ahmed.Rahman at bmbgroup.com> wrote:

> Hi James,
>
>
>
> Ok this is from CUCM side, what about the backup QM recording server side
> installation and configuration?
>
>
>
>
>
> Best Regards
>
>
>
> Ahmed Abd EL-Rahman
>
> Senior Network Engineer
>
>
>
> *From:* James Buchanan [mailto:james.buchanan2 at gmail.com]
> *Sent:* Saturday, April 13, 2019 4:28 PM
> *To:* Ahmed Abd EL-Rahman <Ahmed.Rahman at bmbgroup.com>
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] QM Backup recording server
>
>
>
> Hi Ahmed,
>
>
>
> In CUCM, you create a SIP trunk to each recorder. Those two recorders are
> placed in a route group configured as top down. That route group is put
> into a route list, and the route pattern used to invoke the recorders is
> pointed to that route list. That route pattern is referenced in your
> Recording Profile.
>
>
>
> If I remember correctly, CUCM 12.5 allows you to point to both recorders
> at the same time but don't quote me on that.
>
>
>
> Thanks,
>
>
>
> James
>
>
>
> On Sat, Apr 13, 2019 at 2:01 PM Ahmed Abd EL-Rahman <
> Ahmed.Rahman at bmbgroup.com> wrote:
>
> Dear Gents,
>
>
>
> I have a setup of CUCM 11.5 cluster , CCX 11.6 cluster, AQM 11.5 single
> server for call recording, all is working fine.
>
>
>
> Now we are implementing a backup QM recording server and the Cisco
> documents lack to enough details.
>
>
>
> I’m using Automatic Silent IP Phones Based Recording (BiB), recording
> route pattern, recording profile, and SIP trunk pointing to current QM
> recording server on the CUCM.
>
>
>
> So I do appreciate if anyone has already implemented this redundant QM
> recording server to give me a guidance on how this backup server should be
> implemented.
>
>
>
>
>
>
>
>
>
> Best Regards
>
>
>
> Ahmed Abd EL-Rahman
>
> Senior Network Engineer
>
>
>
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