[cisco-voip] 15m10s timer for Jabber

[Ryan Ratliff (rratliff)]

Look for a TCP idle session timeout setting on the firewall.

Ryan Ratliff
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On Apr 16, 2019, at 6:36 AM, Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>> wrote:


We do have a firewall. We had another situation whereby SIP phones would reset after 3 minutes (or 6? Can’t recall) and were told it could be a SIP inspection setting on the firewall.

My colleagues did some testing and resolved that issue apparently. I just need to know what the status is of that, ie whether they implemented those changes after their brief test period.

Once I get that info, I’ll be able to proceed accordingly.



-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1<x-apple-data-detectors://1/0>
519-824-4120 Ext. 56354<tel:519-824-4120;56354> | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

[University of Guelph Cornerstone with Improve Life tagline]

On Apr 16, 2019, at 12:16 AM, Florian Kroessbacher <florian.kroessbacher at gmail.com<mailto:florian.kroessbacher at gmail.com>> wrote:

Hy out there

i think this could be the standard reinvite timer. Is there some Firewall in between which blocks out the reinvite
Am 16. Apr. 2019, 05:59 +0200 schrieb Lelio Fulgenzi <lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>>:

Was having constant disconnects on a off-premise (expressway) Jabber conversation and before I blamed the other person, I thought I’d look into the length of the calls that were cut off.

Turns out each of the three times I was cut off, the calls lasted 15m10s. I went back to some calls two weeks ago and same thing, cut off at 15m10s.

This smells of a timer.

Any ideas?

I’ll have to open a case, after testing on-prem call length.

Lelio


-sent from mobile device-

Lelio Fulgenzi, B.A. | Senior Analyst
Computing and Communications Services | University of Guelph
Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON | N1G 2W1<x-apple-data-detectors://1/0>
519-824-4120 Ext. 56354<tel:519-824-4120;56354> | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>

www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram, Twitter and Facebook

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