[cisco-voip] UCCX 11.6(2) and team summary live report/Finesse in supervisor

[SK]

Yup .

When I first logged in I had drop down options under team summary , for
short term - long term calls and call statistics since midnight which
showed the calls per agents ( offered and answered ) however that
disappeared after I logged back in again .

Wondering if it’s a bug I’m hitting or something I am missing .

On Fri, Jan 25, 2019 at 8:44 AM Benjamin Turner <benmturner at hotmail.com>
wrote:

> Have you tried adding reporting to the user agent?
>
> Get Outlook for Android <https://aka.ms/ghei36>
>
> ------------------------------
> *From:* cisco-voip <cisco-voip-bounces at puck.nether.net> on behalf of SK <
> cciecollab2017 at gmail.com>
> *Sent:* Thursday, January 24, 2019 11:02:16 PM
> *To:* cisco-voip at puck.nether.net
> *Subject:* [cisco-voip] UCCX 11.6(2) and team summary live report/Finesse
> in supervisor
>
> Started testing this version in lab and noticed the supervisor is missing
> the team summary call totals in the Finesse .
>
> Anyway it can be added , perhaps an easy update in Finesse gadget ?
>
> thank you .
>
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