[cisco-voip] room kits - smartnet or not?

[Anthony Holloway]

Don't you require active smartnet in order to download software for video
endpoints?  I mean, I suppose if you're gambling on the hardware working
for that long, you could also gamble on the software to last that long too.

On Thu, Jul 11, 2019 at 10:02 AM Charles Goldsmith <w at woka.us> wrote:

> Phones are relatively inexpensive, I advise people to buy spares in case
> of issues vs smartnet on every phone for large installs.  Small installs,
> it's a good peace of mind.
>
> Video units are expensive, so you are gambling that nothing is going to go
> wrong.  In 2 years if something does go out on one, you have to buy another
> one.  That's a business decision and I just present the facts to the bean
> counters and let them make it and take the heat :)
>
>
> On Thu, Jul 11, 2019 at 8:37 AM Lelio Fulgenzi <lelio at uoguelph.ca> wrote:
>
>>
>> I remember when phones first came out, smartnet was expensive for each
>> phone and the decision by many was made to leave smart net off the phones
>> and use that money to replace phones as needed. Budget issues aside, it
>> made sense.
>>
>> What are people doing for equipment of a smaller number? Say, Room Kits?
>>
>> I'd like to offer the products to our clients with a 5 year warranty, so
>> no one has to worry about managing inventory until it's probably time to
>> replace them. But 5 year warranty is about half the cost of the product.
>> Doing math that says these devices will be EOL'ed within about 10 years of
>> announcement (very rough guess), two 5 year warranties buys a new product.
>>
>> Thoughts?
>>
>>
>>
>> ---
>> Lelio Fulgenzi, B.A. | Senior Analyst
>> Computing and Communications Services | University of Guelph
>> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
>> N1G 2W1
>> 519-824-4120 Ext. 56354 | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>
>>
>> www.uoguelph.ca/ccs<http://www.uoguelph.ca/ccs> | @UofGCCS on Instagram,
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>>
>> [University of Guelph Cornerstone with Improve Life tagline]
>>
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