[cisco-voip] room kits - smartnet or not?

[Charles Goldsmith]

Phones are relatively inexpensive, I advise people to buy spares in case of
issues vs smartnet on every phone for large installs.  Small installs, it's
a good peace of mind.

Video units are expensive, so you are gambling that nothing is going to go
wrong.  In 2 years if something does go out on one, you have to buy another
one.  That's a business decision and I just present the facts to the bean
counters and let them make it and take the heat :)


On Thu, Jul 11, 2019 at 8:37 AM Lelio Fulgenzi <lelio at uoguelph.ca> wrote:

>
> I remember when phones first came out, smartnet was expensive for each
> phone and the decision by many was made to leave smart net off the phones
> and use that money to replace phones as needed. Budget issues aside, it
> made sense.
>
> What are people doing for equipment of a smaller number? Say, Room Kits?
>
> I'd like to offer the products to our clients with a 5 year warranty, so
> no one has to worry about managing inventory until it's probably time to
> replace them. But 5 year warranty is about half the cost of the product.
> Doing math that says these devices will be EOL'ed within about 10 years of
> announcement (very rough guess), two 5 year warranties buys a new product.
>
> Thoughts?
>
>
>
> ---
> Lelio Fulgenzi, B.A. | Senior Analyst
> Computing and Communications Services | University of Guelph
> Room 037 Animal Science & Nutrition Bldg | 50 Stone Rd E | Guelph, ON |
> N1G 2W1
> 519-824-4120 Ext. 56354 | lelio at uoguelph.ca<mailto:lelio at uoguelph.ca>
>
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