[cisco-voip] Cisco Jabber / Outlook Presence Status

[James Dust]

Morning all,

I have an issue whereby some of our users Jabber presence integration works fine in Outlook, but others are greyed out with no apparent difference in configuraiotn.

I found the following document, which we have checked and hasn't helped:

https://www.cisco.com/c/en/us/support/docs/unified-communications/jabber-windows/118750-technote-jabber-00.html

Has anyone else experienced this problem?

Many thanks

James

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