[cisco-voip] Comprehensive Reporting Dashboard for Cisco....

Brian Meade bmeade90 at vt.edu
Fri Jun 21 10:03:13 EDT 2019


Yea, the Webex Contact Center (CJP) platform has this type of analytics
platform.  Cisco is working to make it available for UCCX/UCCE data as well.

On Wed, Jun 19, 2019 at 9:47 AM Matthew Loraditch <
MLoraditch at heliontechnologies.com> wrote:

> Got a client on Shoretel right now and they have this product:
> https://brightmetrics.com/product-mitel/
>
>
>
> Anyone seen such a thing for Cisco? Based on what I’m seeing, this is a
> combo of Contact Center type data, Workforce data, and CDR data.
>
> Matthew Loraditch​
> Sr. Network Engineer
> p: *443.541.1518* <443.541.1518>
> w: *www.heliontechnologies.com* <http://www.heliontechnologies.com/>  |
> e: *MLoraditch at heliontechnologies.com* <MLoraditch at heliontechnologies.com>
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