[cisco-voip] Comprehensive Reporting Dashboard for Cisco....

[Dana Tong]

Vyopta CPM is probably going to be Cisco’s preferred solution. One place for Webex and CUCM reporting/ analytics.

https://www.vyopta.com/product/cpm/

https://www.vyopta.com/product/cpm/analytics/

Cheers
Dana



From: cisco-voip <cisco-voip-bounces at puck.nether.net> On Behalf Of Brian Meade
Sent: Saturday, 22 June 2019 12:03 AM
To: Matthew Loraditch <MLoraditch at heliontechnologies.com>
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Comprehensive Reporting Dashboard for Cisco....

Yea, the Webex Contact Center (CJP) platform has this type of analytics platform.  Cisco is working to make it available for UCCX/UCCE data as well.

On Wed, Jun 19, 2019 at 9:47 AM Matthew Loraditch <MLoraditch at heliontechnologies.com<mailto:MLoraditch at heliontechnologies.com>> wrote:
Got a client on Shoretel right now and they have this product: https://brightmetrics.com/product-mitel/

Anyone seen such a thing for Cisco? Based on what I’m seeing, this is a combo of Contact Center type data, Workforce data, and CDR data.

Matthew Loraditch​
Sr. Network Engineer
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