[cisco-voip] E911 System

[Brian Meade]

West/Redsky are the 2 big players in this space.

On Wed, Mar 6, 2019 at 2:49 PM Lisa Notarianni <lisa.notarianni at scranton.edu>
wrote:

> Hello All,
>
> We are currently using SPOK as our E911 system in our Cisco VoIP
> environment.  We populate the data nightly through a provisioning tool
> called 2nd Nature.  SPOK also provides a desktop client to notify our
> police department of a 911 call plus a passive phone call for them to
> listen to and get a head start on the situation.
>
> Our current system is end of support in December 2020.  We are considering
> an RFP since we have time.  I am wondering if anyone out there has had a
> good experience with any other E911 systems.
>
> The downside to what we do today is probably the same in most cases -
> there is no redundancy because we cannot afford 2 systems and SPOK does not
> offer a full VM option since the dedicated 911 PRI runs through the server.
>
> I look forward to your valued input.
>
> Thank you,
>
> Lisa Notarianni
> Telecommunications Engineer
> The University of Scranton
> 570.941.4325
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