[cisco-voip] TAC Support for Unsupported Configurations

[Charles Goldsmith]

I think he's conflicted :)

I've always been told that it's best effort, and as you stated, probably
how much effort the TAC engineer wants to put into it.  It is likely
handled on a case by case basis as well as their queue/work load.  If you
come in there trying to run CUCM 8.0 on VMware fusion on an AMD based MACOS
that is connected to a CUBE running in GNS3, they may not be in a hurry to
help you :)

On Tue, Sep 10, 2019 at 2:05 PM Anthony Holloway <
avholloway+cisco-voip at gmail.com> wrote:

> Or maybe it's just up to the assigned TAC Engineer to decide whether they
> want to work the case or not?
>
> [image: image.png]
> Source:
> https://community.cisco.com/t5/contact-center/agent-login-failure-uccx-finesse-ver-10-6-1/m-p/2870582/highlight/true#M92340
>
> [image: image.png]
> Source:
> https://community.cisco.com/t5/contact-center/uccx-11-5-1-finesse-jabber-em-7841/m-p/3091142/highlight/true#M100912
>
>
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>
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