[cisco-voip] Jabber audio issues?

[Anthony Holloway]

No, not for me.  Also, interesting request from TAC to disable Opus,
because this codec was made for networks like the Internet, and as such
should perform the best out of all the choices Jabber can use if congestion
was the cause.  So, unless they suspected OS/HW performance constraints on
the Jabber device, what was the reasoning they gave you to do so?

On Mon, Apr 13, 2020 at 5:16 PM Scott Voll <svoll.voip at gmail.com> wrote:

> How has everyone's deployment of Jabber been doing since everyone has went
> home?
>
> we were about half way through migrating from IPC to Jabber when we were
> all sent home to Telecommute.
>
> we have had some people complaining about there audio issues.  robotic or
> missing.
>
> CMR data shows low latency, low jitter, and low packet loss. but they
> still complain.
>
> we did find a couple PRI's that had a clocking issue and fixed them.  we
> also opened a TAC case and they asked us to remove the OPUS codec, which we
> did.  most people saw improvements, but we still have a few that are
> complaining.
>
> They go back to IPC and say things are better.
>
> Anyone having any issues like this?  If so, how did you correct it?
>
> TIA
>
> Scott
>
>
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