[cisco-voip] UCCX 12 dynamic calendar selection

[Anthony Holloway]

If you click on one of your Calendars in AppAdmin, the URL in your address
bar will end with something similar to:

/appadmin/calendar/edit.do?calendarId=1

You can take that ID, and use it in a Set step in your script like this:

*Variables*
CCCalendar  target_calendar = null (Parameter)

*Script Steps*
...
Set target_calendar = new CCCalendar("1")
Calendar (target_calendar)
  Business Hours
  Holidays
  The Rest
  Failure
...



On Thu, Apr 23, 2020 at 2:47 PM Ray Maslanka <ray.maslanka at gmail.com> wrote:

> UCCX 12 provides calendar management through the administrative GUI as
> well as through a Supervisors Finesse view.
>
> Is anyone aware of a way to dynamically associate a particular calendar
> defined in UCCX to a caller fielded by a script?
>
> For example, script1 contains CCCalendar step myCalendar and UCCX has two
> calendars defined called NormalHours and BankersHours.  Can the first
> caller handled by script1 be treated by NormalHours and the second by
> BankersHours?  Does the script have a way (setting CCCalendar value maybe?)
> to associate itself dynamically with the a calendar defined in the UCCX
> calendar management pages?
>
> Given the calendar is fixed as a variable in the application and needs to
> be manually selected I suspect not but thought I throw it out there.
>
> Thanks for the input in advance.
>
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