[cisco-voip] UCCX 12 dynamic calendar selection

[Ray Maslanka]

Great answer.

The§com.cisco.cccalendar.CCCalendar§CCCalendar [id=1]§ value that's set
normally through the application shed some clues I but couldn't find any
documentation on setting it outside that interface.

+5

On Thu, Apr 23, 2020 at 4:02 PM Anthony Holloway <
avholloway+cisco-voip at gmail.com> wrote:

> If you click on one of your Calendars in AppAdmin, the URL in your address
> bar will end with something similar to:
>
> /appadmin/calendar/edit.do?calendarId=1
>
> You can take that ID, and use it in a Set step in your script like this:
>
> *Variables*
> CCCalendar  target_calendar = null (Parameter)
>
> *Script Steps*
> ...
> Set target_calendar = new CCCalendar("1")
> Calendar (target_calendar)
>   Business Hours
>   Holidays
>   The Rest
>   Failure
> ...
>
>
>
> On Thu, Apr 23, 2020 at 2:47 PM Ray Maslanka <ray.maslanka at gmail.com>
> wrote:
>
>> UCCX 12 provides calendar management through the administrative GUI as
>> well as through a Supervisors Finesse view.
>>
>> Is anyone aware of a way to dynamically associate a particular calendar
>> defined in UCCX to a caller fielded by a script?
>>
>> For example, script1 contains CCCalendar step myCalendar and UCCX has two
>> calendars defined called NormalHours and BankersHours.  Can the first
>> caller handled by script1 be treated by NormalHours and the second by
>> BankersHours?  Does the script have a way (setting CCCalendar value maybe?)
>> to associate itself dynamically with the a calendar defined in the UCCX
>> calendar management pages?
>>
>> Given the calendar is fixed as a variable in the application and needs to
>> be manually selected I suspect not but thought I throw it out there.
>>
>> Thanks for the input in advance.
>>
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>>
>
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