[cisco-voip] Uccx maximum ivr ports

[Bill Talley]

The platform capacity on UCCX is 400 ports using the largest OVA, no?   

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/crs/express_12_5/design/guide/uccx_b_solution-design-guide-125/uccx_b_solution-design-guide-125_chapter_01001.html

Sent from an iPhone mobile device with very tiny touchscreen input keys.  Please excude my typtos.

> On Mar 10, 2020, at 6:52 PM, Myron Young <mdavid_young at hotmail.com> wrote:
> 
> 
> You should’ve gotten 600 IVR ports I believe but check with the licensing team. May need to open a TAC case at this point for assistance 
> 
>>> On Mar 10, 2020, at 7:46 PM, Fares Alsaafani <fares.sky at gmail.com> wrote:
>>> 
>> 
>> Hello everyone,
>> I’m in the middle of Uccx deployment. We bought 300 premium agent licenses but only got 400 ivr port. Shouldn’t we get 600 ivr ports ?
>> -- 
>> Best Regards 
>> 
>> FARES ALSAAFANI
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