[cisco-voip] E164 Alt Ext and Cisco Unity

[Florian Kroessbacher]

Hy

what is in the SIP Message towards the Unity. Is there the Fully DN in the Message, so u should be able to change the forwarding Information to thst value on the SIP Trunk to Unity with a LUA Script
Am 5. Okt. 2021, 22:19 +0200 schrieb Austin Williams <austinpucknether at gmail.com>:
> Hi All,
>
> We are running into an issue and have sought help from Cisco TAC who has not been able to help us on this issue. Currently we are running a Full +E164 numbering Plan with both 5 digit Enterprise Alternate numbers and +E.164 Alternate numbers. So to give an example of a Test phone I have set up:
>
>
> • Directory number: \+150259663629
> • Enterprise Alt
>     • Number Mask: XXXXX
>     • Alternate Number: 63629
>     • Route Partition: 9999-EALT-PT
> • +E.164 Alternate Number
>     • Number Mask: XXXXXXXXXX
>     • Alternate Number: 5025966329
>     • Route Partition: 0-KHC-EntAltExt
>
>
> When this phone is dialed by either the 5 digit or 10 digit and forwards to voicemail the redirected and last redirected number that Unity Receives is the Dialed number, either the 5 digit or 10 digit, and as we have not configured ALT extensions on the mailboxes it fails to find the correct box. If I set the Alt ext on each Unity mail box it does function and I can do that for the 10 digit, I am going to run into an Issue setting the 5 digit as an Alt extension on the mailboxes as we are going to overlap on multiple sites.
>
> What we are trying to do is find a way to tell the call manager to send the full +1XXXXXXXXXX as the Last Redirected Number when either the 11 digit full, 10 digit or 5 digit number is dialed. We have tried a Called Number Transformation to no result and have messed with the device pool setting  “Redirected transformation CSS” on a test DP to no effect either.
>
> Does anyone have any suggestions
>
> CUCM version: 12.5.1.14900-63
> Unity Version: 12.5.1.14900-45
>
> Our Unity mailboxes are built with +1XXXXXXXXXX as their D
>
> Thanks,
> Austin John Williams
> Email: austinwilly at gmail.com
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