[cisco-voip] Assistance if you are able.

[Tim Smith]

Hi Terry,

I would probably try and avoid SNR.
I think overall, it's going to give you problems.
I think experience is going to be better if people are fully running on one
or the other - and you just route between them.
If you are moving away from Cisco.. what's the reasoning for still ringing
a desk phone?

What SBC are you using for Teams?

Cheers,

Tim


On Wed, 7 Sept 2022 at 07:12, Terry Oakley <Terry.Oakley at rdpolytech.ca>
wrote:

> We are adding MS Teams voice to our Cisco environment.    What I am hoping
> to do is use the feature of Single Number Reach (SNR) with Remote
> destination so that callers into our PRI will continue to be handled by the
> CUCM but also ring at the MS Teams voice device if setup.   So what I am
> trying to do is take a call from the PSTN into the CUCM and using Single
> Number Reach ring the Cisco phone (if present) and also send the call out
> to the trunk and SBC to be sent to the MS Teams voice device.     I have
> been able to get the SNR to work to my cell phone but I have hit a mental
> block, namely me, in now making this work to move the call to the SBC via
> the configured trunk.
>
>
>
> I am thinking I need to setup a translation pattern to make this work but
> I am only about 67% sure I am heading in the right direction.   The other
> issue is that our Cisco support has been canceled in an effort to save
> money so I am working on a production system with very little support.
> Such fun.
>
>
>
> Any assistance would be wonderfully accepted.
>
>
>
> Terry
>
>
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