Successful UPS Claim

[rayfri]

I shipped out an sb 200 just a couple days ago.   since I wanted to make sure
it had a reasonable chance of getting there, I shipped it postal.  It cost 35
dollars to send, but i have more confidence it will get there in one piece and not
bashed that if I sent it ups...
ray  wa7itz

Gary Harmon wrote:

> Just for the record......
>
> I had great success receiving an insurance claim settlement from UPS.  I
> shipped a well-packed SB-200 to NC.  It was dropped on the heavy corner
> resulting in damage to the chassis and cabinet.  There was no damage to the
> box because of the internal packing.  The inspector in NC refused the claim
> based on the fact that the box showed no damage and sent the box back to me.
> I elevated the claim and after being called by someone in the insurance
> office we settled on an amount less the insured amount and more in line with
> the actual cost to replace the linear.  They also paid my original shipping
> charges and I kept the linear.
>
> This was my first experience with the UPS claim process but I came away very
> pleased.  It took about a month from the initial shipping which seems
> reasonable.
>
> Vr,
>
> =====================
> Gary H. Harmon, Jr.
> K5JWK
> 6302 Robin Forest
> San Antonio, TX  78239-3218
> (210) 657-1549
> gharmon at idworld.net
> =====================
>
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