[j-nsp] Troubleshooting J6350 Boot

[Felix Schueren]

Kessler, Ben wrote:
> Hello -
> 
> I'm in the process of upgrading a lot of J6350 routers and have one that is
> failing on boot after the upgrade.  I'm getting the following messages on
> the console when the router tries to boot:
> 
>  OK reboot
> Rebooting...
> elf32_loadfile: can't load module before kernel
> 
> elf32_loadfile: can't load module before kernel
> 
> elf32_loadfile: can't load module before kernel
> 
> Unable to load a kernel!
> 
> \
> 
> elf32_loadfile: can't load module before kernel
> 
> can't load '/kernel'
> 
> elf32_loadfile: can't load module before kernel
> 
> can't load '/kernel.old'
> 
> 
> I have a case open with JTAC but they're a bit slow to respond.
> 
> Any suggestions would be appreciated.
> 
I suspect you'll have to boot from install media and try a 
reinstallation - something appears to have broken during the upgrade. 
Worst case, the internal flash is damaged.

We've had that happen every once in a while, and a boot & reinstall from 
install media usually fixed it.

Kind regards,

Felix

-- 
Felix Schüren
Head of Network

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