[j-nsp] SRX110 DSL Failing

[Skeeve Stevens]

Hi all,

We're having some troubles with some SRX110H2's where the DSL PIC dies...
and loses sync.  After restarting the fpc it comes good again.

This (and others) device all recently had their DSL firmware upgraded to
try to fix this issue, but it is still occasionally happening.

Any ideas would be helpful.

...Skeeve


-----

user at SRX110H2> show interfaces at-1/0/0 | match flap

  Last flapped   : 2014-11-21 09:23:11 EST (01:21:04 ago)



---------------------------------------------------------------



user at SRX110H2> show interfaces at-1/0/0 terse

Interface               Admin Link Proto    Local                 Remote

at-1/0/0                up    up

at-1/0/0.0              up    down inet

at-1/0/0.32767          up    up



-------------------------------------------------------------------------



user at SRX110H2> ping atm vci 8.35 interface at-1/0/0.0

--- atmping statistics ---

233 cells transmitted, 0 cells received, 100% cell loss



------------------------------------------------------------------



user at SRX110H2> show chassis hardware

Hardware inventory:

Item             Version  Part number  Serial number     Description

Chassis                                CA3513AF0188      SRX110H2-VA

Routing Engine   REV 02   650-048782   CA3513AF0188      RE-SRX110H2-VA

FPC 0                                                    FPC

  PIC 0                                                  8x FE Base PIC

FPC 1                                                    FPC

  PIC 0                                                  Internal
VDSL2/ADSL-POTS

------------------------------------------------------------------



user at SRX110H2> request chassis fpc restart slot 1

Restart initiated, use "show chassis fpc" to verify



user at SRX110H2> show chassis fpc

                     Temp  CPU Utilization (%)   Memory    Utilization (%)

Slot State            (C)  Total  Interrupt      DRAM (MB) Heap     Buffer

  0  Online          -------------------- CPU less FPC --------------------

  1  Online          -------------------- CPU less FPC --------------------



------------------------------------------------------------------



user at SRX110H2> show interfaces at-1/0/0 terse

Interface               Admin Link Proto    Local                 Remote

at-1/0/0                up    up

at-1/0/0.0              up    up   inet     172.16.125.82       -->
172.16.125.96

at-1/0/0.32767          up    up

------------------------------------------------------------------



...Skeeve

*Skeeve Stevens - *eintellego Networks Pty Ltd
skeeve at eintellegonetworks.com ; www.eintellegonetworks.com

Phone: 1300 239 038; Cell +61 (0)414 753 383 ; skype://skeeve

facebook.com/eintellegonetworks ;  <http://twitter.com/networkceoau>
linkedin.com/in/skeeve

twitter.com/theispguy ; blog: www.theispguy.com


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