[j-nsp] Juniper support offline?
Liam Farr
liam at maxumdata.com
Sun Jan 26 02:22:28 EST 2020
I just messaged some local at Juniper NZ and they advised that +80025864737
is working for support.
Seems to work from my 2D mobile here too.
Cheers
Liam
On Sun, 26 Jan 2020 at 8:16 PM, Nathan Ward <juniper-nsp at daork.net> wrote:
> Hi,
>
> Looks to me and colleagues of mine like Juniper support is offline.
>
> Last night, I was able to log in but trying to download an image got to
> some stage of the redirect process and hung, then a please try again later
> message. It persisted for the next few hours of me trying every now and
> then.
>
> Today, I can’t log in at all - Invalid user/password.
> Password reset process works, but, still doesn’t let me in. Different
> browsers, cleared cache, all the usual “is it on at the wall sir” debugging.
>
> Hearing the same story for others.
>
> I’ve called both the NZ 00800 (international 800) and the US +1888 number.
> The former says “call cannot be completed”. The US number says “high volume
> of calls please leave a message”.
>
> We’re in New Zealand - unsure if that’s relevant.
>
>
> Are others having these same issues?
>
> Any insight in to what’s going on?
> It’s a long weekend here, so the local sales/SE/etc. folks I usually deal
> with are likely not anywhere near their phones.
>
> --
> Nathan Ward
>
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>
--
Kind Regards
Liam Farr
Maxum Data
+64-9-950-5302
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