[Outages-discussion] [outages] Brighthouse Tampa - outage?

[Frank Bulk]

More here:

http://www.fiercecable.com/story/software-glitch-sparks-outage-among-1m-brig
ht-house-subscribers/2011-09-07?utm_medium=nl
<http://www.fiercecable.com/story/software-glitch-sparks-outage-among-1m-bri
ght-house-subscribers/2011-09-07?utm_medium=nl&utm_source=internal>
&utm_source=internal

 

Frank

 

From: outages-bounces at outages.org [mailto:outages-bounces at outages.org] On
Behalf Of Barry Fawthrop
Sent: Tuesday, September 06, 2011 4:34 PM
To: outages at outages.org
Subject: Re: [outages] Brighthouse Tampa - outage?

 

On 09/06/2011 02:59 PM, Jay Ashworth wrote: 

----- Original Message -----

From: "Drew Linsalata"  <mailto:drew.linsalata at gmail.com>
<drew.linsalata at gmail.com>

 

We lost touch with a customer remote site in Tampa on a Brighthouse
connection (24.227.73.170) about 25 minutes ago. Calls to Brighthouse
are returning fast busies, the Brighthouse.com site is a mess from where
we're looking and we see nothing past what appears to be a Brighthouse edge
router in the Tampa area.

 
Yeah, they had an outage this morning for 30-45 minutes, around noon; I've
heard murmurs about an equipment outage in Auburndale (which is apparently
their CFL hub, for unobvious reasons).  
 
It's back now, at least everywhere I have knowledge of.
 
Cheers,
-- jra
 

30 - 45 mins   try  1 hr 45 mins
We lost connection at 11:15  and was only restored around   1 pm



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