[Outages-discussion] Issues with VoIP over Verizon FiOS

[Dovid Bender]

All,

We have clients on Verizon Fios that are randomly having issues with packet
loss on some calls. When there is a problem there is only one device that
has the issue, meaning that we can have five people on the phone and only
one user has the packet loss. If it was just one office we could blame the
local network for the specific phone. If it was happening to all phones for
one or more FiOS customers then we could blame FiOS routing however the
issue seems to be one random phone in every office that has packet loss
(regardless if anyone else is on the phone or not).

Any pointers?

Regards,

Dovid
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