[Outages-discussion] US Cellular Trouble

Aryn Nakaoka 808.356.2901 anakaoka at trinet-hi.com
Thu Dec 22 12:06:48 EST 2016


Why don't you get a US Cellular phone, try calling , when it fails, open a
ticket. Even if its a pay as you go, your a customer.





Aryn H. K. Nakaoka
anakaoka at trinet-hi.com

Direct: 808.356.2901
Fax : 808.356.2919

Tri-net Solutions
518 Holokahana Lane Suite #200
Honolulu, HI 96817
http://www.trinet-hi.com

https://twitter.com/AlohaTone

Aloha Tone PBX  https://www.youtube.com/watch?v=96YWPY9wCeU

Aloha Tone (HA) High Availability http://youtu.be/rJsr4k0RBH8

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On Thu, Dec 22, 2016 at 6:47 AM, Kevin Miller <kmiller at vantage.com> wrote:

> Good morning.  I am only sending my request to the group as I have used
> all of my other options.  We have a customer that ported in their numbers
> to our underlying carrier two weeks ago.  Everything works just fine
> except for calls from US Cellular customers.  The calls will either
> connect or state that the number is disconnected.  US Cellular will not
> work with us since we are not their customer, our underlying carrier is
> “working on it”, and our customer is threatening to leave, which is
> understandable.  Any chance someone know a backway into US Cellular to
> get this issue resolved?  Their frontline customer service is adamant
> that they cannot assist.
>
>
>
> Thanks,
>
> Kevin
>
>
>
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