[Outages-discussion] US Cellular Trouble

[Kevin Miller]

I tried.  Our office is outside of their coverage area and they will not allow me to open an account.
 
From: Aryn Nakaoka 808.356.2901 [mailto:anakaoka at trinet-hi.com] 
Sent: Thursday, December 22, 2016 12:07
To: Kevin Miller <kmiller at vantage.com>
Cc: outages-discussion at outages.org
Subject: Re: [Outages-discussion] US Cellular Trouble
 
Why don't you get a US Cellular phone, try calling , when it fails, open a ticket. Even if its a pay as you go, your a customer.






Aryn H. K. Nakaoka
anakaoka at trinet-hi.com <mailto:anakaoka at trinet-hi.com> 

Direct: 808.356.2901
Fax : 808.356.2919

Tri-net Solutions
518 Holokahana Lane Suite #200
Honolulu, HI 96817
http://www.trinet-hi.com

https://twitter.com/AlohaTone

Aloha Tone PBX  https://www.youtube.com/watch?v=96YWPY9wCeU

Aloha Tone (HA) High Availability http://youtu.be/rJsr4k0RBH8

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On Thu, Dec 22, 2016 at 6:47 AM, Kevin Miller <kmiller at vantage.com <mailto:kmiller at vantage.com> > wrote:
Good morning.  I am only sending my request to the group as I have used all of my other options.  We have a customer that ported in their numbers to our underlying carrier two weeks ago.  Everything works just fine except for calls from US Cellular customers.  The calls will either connect or state that the number is disconnected.  US Cellular will not work with us since we are not their customer, our underlying carrier is “working on it”, and our customer is threatening to leave, which is understandable.  Any chance someone know a backway into US Cellular to get this issue resolved?  Their frontline customer service is adamant that they cannot assist.
 
Thanks,
Kevin
 

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