[Outages-discussion] US Cellular Trouble

[Aryn Nakaoka 808.356.2901]

If my carrier wasn't helping me, I'd port those numbers to another carrier.





Aryn H. K. Nakaoka
anakaoka at trinet-hi.com

Direct: 808.356.2901
Fax : 808.356.2919

Tri-net Solutions
518 Holokahana Lane Suite #200
Honolulu, HI 96817
http://www.trinet-hi.com

https://twitter.com/AlohaTone

Aloha Tone PBX  https://www.youtube.com/watch?v=96YWPY9wCeU

Aloha Tone (HA) High Availability http://youtu.be/rJsr4k0RBH8

CONFIDENTIALITY NOTICE:  The information contained in this email and any
attachments may be privileged, confidential and protected from disclosure.
Any disclosure, distribution or copying of this email or any attachments by
persons or entities other than the intended recipient is prohibited. If you
have received this email in error, please notify the sender immediately by
replying to the message and deleting this email and any attachments from
your system. Thank you for your cooperation.






On Thu, Dec 22, 2016 at 7:09 AM, Kevin Miller <kmiller at vantage.com> wrote:

> I tried.  Our office is outside of their coverage area and they will not
> allow me to open an account.
>
>
>
> *From:* Aryn Nakaoka 808.356.2901 <(808)%20356-2901> [mailto:
> anakaoka at trinet-hi.com]
> *Sent:* Thursday, December 22, 2016 12:07
> *To:* Kevin Miller <kmiller at vantage.com>
> *Cc:* outages-discussion at outages.org
> *Subject:* Re: [Outages-discussion] US Cellular Trouble
>
>
>
> Why don't you get a US Cellular phone, try calling , when it fails, open a
> ticket. Even if its a pay as you go, your a customer.
>
>
>
>
>
>
> Aryn H. K. Nakaoka
> anakaoka at trinet-hi.com
>
> Direct: 808.356.2901 <(808)%20356-2901>
> Fax : 808.356.2919 <(808)%20356-2919>
>
> Tri-net Solutions
> 518 Holokahana Lane Suite #200
> Honolulu, HI 96817
> http://www.trinet-hi.com
>
> https://twitter.com/AlohaTone
>
> Aloha Tone PBX  https://www.youtube.com/watch?v=96YWPY9wCeU
>
> Aloha Tone (HA) High Availability http://youtu.be/rJsr4k0RBH8
>
> CONFIDENTIALITY NOTICE:  The information contained in this email and any
> attachments may be privileged, confidential and protected from disclosure.
> Any disclosure, distribution or copying of this email or any attachments by
> persons or entities other than the intended recipient is prohibited. If you
> have received this email in error, please notify the sender immediately by
> replying to the message and deleting this email and any attachments from
> your system. Thank you for your cooperation.
>
>
>
>
>
>
> On Thu, Dec 22, 2016 at 6:47 AM, Kevin Miller <kmiller at vantage.com> wrote:
>
> Good morning.  I am only sending my request to the group as I have used
> all of my other options.  We have a customer that ported in their numbers
> to our underlying carrier two weeks ago.  Everything works just fine except
> for calls from US Cellular customers.  The calls will either connect or
> state that the number is disconnected.  US Cellular will not work with us
> since we are not their customer, our underlying carrier is “working on it”,
> and our customer is threatening to leave, which is understandable.  Any
> chance someone know a backway into US Cellular to get this issue resolved?
> Their frontline customer service is adamant that they cannot assist.
>
>
>
> Thanks,
>
> Kevin
>
>
>
>
> _______________________________________________
> Outages-discussion mailing list
> Outages-discussion at outages.org
> https://puck.nether.net/mailman/listinfo/outages-discussion
>
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/outages-discussion/attachments/20161222/4c06eeaf/attachment.html>