[Outages-discussion] US Cellular Trouble

Aryn Nakaoka 808.356.2901 anakaoka at trinet-hi.com
Thu Dec 22 12:12:06 EST 2016


If my carrier wasn't helping me, I'd port those numbers to another carrier.





Aryn H. K. Nakaoka
anakaoka at trinet-hi.com

Direct: 808.356.2901
Fax : 808.356.2919

Tri-net Solutions
518 Holokahana Lane Suite #200
Honolulu, HI 96817
http://www.trinet-hi.com

https://twitter.com/AlohaTone

Aloha Tone PBX  https://www.youtube.com/watch?v=96YWPY9wCeU

Aloha Tone (HA) High Availability http://youtu.be/rJsr4k0RBH8

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On Thu, Dec 22, 2016 at 7:09 AM, Kevin Miller <kmiller at vantage.com> wrote:

> I tried.  Our office is outside of their coverage area and they will not
> allow me to open an account.
>
>
>
> *From:* Aryn Nakaoka 808.356.2901 <(808)%20356-2901> [mailto:
> anakaoka at trinet-hi.com]
> *Sent:* Thursday, December 22, 2016 12:07
> *To:* Kevin Miller <kmiller at vantage.com>
> *Cc:* outages-discussion at outages.org
> *Subject:* Re: [Outages-discussion] US Cellular Trouble
>
>
>
> Why don't you get a US Cellular phone, try calling , when it fails, open a
> ticket. Even if its a pay as you go, your a customer.
>
>
>
>
>
>
> Aryn H. K. Nakaoka
> anakaoka at trinet-hi.com
>
> Direct: 808.356.2901 <(808)%20356-2901>
> Fax : 808.356.2919 <(808)%20356-2919>
>
> Tri-net Solutions
> 518 Holokahana Lane Suite #200
> Honolulu, HI 96817
> http://www.trinet-hi.com
>
> https://twitter.com/AlohaTone
>
> Aloha Tone PBX  https://www.youtube.com/watch?v=96YWPY9wCeU
>
> Aloha Tone (HA) High Availability http://youtu.be/rJsr4k0RBH8
>
> CONFIDENTIALITY NOTICE:  The information contained in this email and any
> attachments may be privileged, confidential and protected from disclosure.
> Any disclosure, distribution or copying of this email or any attachments by
> persons or entities other than the intended recipient is prohibited. If you
> have received this email in error, please notify the sender immediately by
> replying to the message and deleting this email and any attachments from
> your system. Thank you for your cooperation.
>
>
>
>
>
>
> On Thu, Dec 22, 2016 at 6:47 AM, Kevin Miller <kmiller at vantage.com> wrote:
>
> Good morning.  I am only sending my request to the group as I have used
> all of my other options.  We have a customer that ported in their numbers
> to our underlying carrier two weeks ago.  Everything works just fine except
> for calls from US Cellular customers.  The calls will either connect or
> state that the number is disconnected.  US Cellular will not work with us
> since we are not their customer, our underlying carrier is “working on it”,
> and our customer is threatening to leave, which is understandable.  Any
> chance someone know a backway into US Cellular to get this issue resolved?
> Their frontline customer service is adamant that they cannot assist.
>
>
>
> Thanks,
>
> Kevin
>
>
>
>
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