[Outages-discussion] Upper Michigan Charter Issues

[B.J. Ash]

Coming from the central U.P., not seeing anything too significant around the hop you’re referencing:

traceroute to mtu.edu (141.219.70.117), 64 hops max, 40 byte packets
 1  * * *
 2  * * *
 3  96-34-23-245.static.unas.wi.charter.com (96.34.23.245)  17.250 ms  17.525 ms  20.357 ms
 4  acr01irmtmi-bue-97.irmt.mi.charter.com (96.34.17.77)  22.368 ms  16.234 ms  18.791 ms
 5  crr02stptwi-bue-200.stpt.wi.charter.com (96.34.30.19)  31.138 ms  27.317 ms  35.441 ms
 6  csw01hywrwi-tge-9-4.hywr.wi.charter.com (96.34.16.254)  47.277 ms  49.137 ms  48.838 ms
 7  dtr01pkflwi-tge-0-0-0-1.pkfl.wi.charter.com (96.34.23.6)  56.111 ms  52.719 ms  54.791 ms
 8  crr01sgnwmi-tge-0-0-0-4.sgnw.mi.charter.com (96.34.2.155)  64.538 ms *  66.525 ms
 9  bbr01chcgil-bue-1.chcg.il.charter.com (96.34.0.9)  78.952 ms *  81.132 ms
10  prr01chcgil-bue-2.chcg.il.charter.com (96.34.3.9)  73.789 ms  69.573 ms  66.460 ms
11  xe-8-1-2.0.rtr.eqch.net.internet2.edu (64.57.20.49)  84.725 ms *  88.387 ms
12  * * *
13  * * *
14  * * *
15  * irbx46.hldl-cor-hillcoll.mich.net (198.108.23.155)  103.891 ms  97.934 ms
16  * irbx5.ssmr-cor-lssu.mich.net (198.108.22.58)  126.626 ms  118.014 ms
17  irbx70.hgtn-cor-mtu.mich.net (198.108.22.78)  122.484 ms  119.676 ms *
18  * 207.75.40.10 (207.75.40.10)  124.185 ms  120.215 ms
19  * srxfw-07-001-mx80-07-002.tc.mtu.edu (141.219.188.209)  129.177 ms  122.722 ms
20  mx480-07-001-srxfw-07-001.tc.mtu.edu (141.219.188.218)  112.442 ms *  110.980 ms
21  mtu.edu (141.219.70.117)  106.122 ms *  113.315 ms

--
B.J.



From: Outages-discussion <outages-discussion-bounces at outages.org> on behalf of Matt Freitag <mlfreita at mtu.edu>
Reply-To: "mlfreita at mtu.edu" <mlfreita at mtu.edu>
Date: Monday, September 25, 2017 at 4:42 PM
To: "outages-discussion at outages.org" <outages-discussion at outages.org>
Subject: [Outages-discussion] Upper Michigan Charter Issues

Hi all, I'm wondering if anyone else can confirm they're having issues with Charter cable internet services in upper Michigan, northern Wisconsin, and maybe northern Minnesota.

Also I'm wondering if someone capable of looking at this or passing my email to someone who can look at it is available on this list. Everyone on charter where I am has severe packet loss and exceptional ping times. According to trace route everything is all good up to whatever 96.34.16.254 is and the loss and high pings occur after that.
Matt Freitag
Network Engineer
Information Technology
Michigan Technological University
(906) 487-3696
https://www.mtu.edu/
https://www.mtu.edu/it
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