[Outages-discussion] [outages] 911 outage - MA statewide

Tue Jun 18 21:47:14 EDT 2024

Jay for any of us who get charged are we able to send the police your info
to just confirm we were testing because of the alleged outage? Is that the
best procedure to follow to address these issues?

Seems ridiculous that we’d be charged for confirming if 911 service is
working for our clients.

Sent from Gmail Mobile

On Wed, Jun 19, 2024 at 10:59 Jay R. Ashworth via Outages-discussion <
outages-discussion at outages.org> wrote:

> [ Moving to -discuss ]
>
> Googling "911 test call" takes you, largely, here:
>
> https://www.911.gov/calling-911/frequently-asked-questions/
>
> Googling the string they suggest:
>
> "emergency communications center non-emergency number 727"
>
> gets me a *lot* of PD and fire non-emergency numbers, but does NOT
> give me the NE number for the 727 PSAP -- which I know because I
> *have* that number in my dialling directory, and a complete album
> of photos of that room before they staffed it about 10 years ago.
> It's a very pretty call center, attached to the new PCSO building.
>
> So, how, exactly, are semi-civilians supposed to execute these
> instructions, Mel?  Real-world.
>
> Cheers,
> -- jra
>
> ----- Original Message -----
> > From: "Mel Beckman" <mel at beckman.org>
> > To: "Michael B. Williams" <michael.williams at glexia.com>
> > Cc: "jra" <jra at baylink.com>, outages at outages.org
> > Sent: Tuesday, June 18, 2024 8:48:37 PM
> > Subject: Re: [outages] 911 outage - MA statewide
>
> > I’m posting this to the announce side because it appears readers of this
> list
> > need to know this important info.
> >
> > You can’t legally “test call” 911 cold. You have to first schedule the
> test with
> > your local Public Safety Answering Point (PSAP) using their non-emergency
> > number. You can find the PSAP's non-emergency number in your local phone
> book
> > or on their website. Some PSAPs may have specific times or dates when
> they
> > perform test calls, so you must check their website for more information
> > handling BEFORE calling the dispatch center. And you must have an
> industry need
> > (e.g., phone system installer, first responder, etc) to even schedule a
> test
> > call. If anyone could make a test call, everyone would be tying up the
> lines
> > doing that.
> >
> > All widely available, public information. You clearly didn’t do any
> research,
> > such as googling “911 test call”.
> >
> > Which is why you’re being charged.
> >
> > Continue this discussion on the discuss list.
> >
> > -mel
> >
> > On Jun 18, 2024, at 4:09 PM, Michael B. Williams via Outages
> > <outages at outages.org> wrote:
> >
> >
> > I test-called 911 from about five different phones, and all went
> through. Now I
> > am facing charges for misuse of 911 system? Seems to be fixed or
> officially
> > bogus?
> >
> >
> > On Wed, Jun 19, 2024 at 5:24 AM Jay R. Ashworth via Outages
> > <outages at outages.org> wrote:
> > I have a report this 3pm Tue, hour from the authenticated FB page of the
> Boston
> > PD,
> > that 9-1-1 service is out statewide in Mass; they're handling it as a
> Code 2
> > AHOD;
> > flag down a cruiser if you need help.
> >
> > """
> > 9-11 is currently down statewide.
> >
> > If you are experiencing an emergency please pull a Fire Box.
> >
> > If you need assistance, please reach out to your local Boston Police
> District
> > station.
> >
> > Boston Police will be patrolling with their blue lights activated for
> high
> > visibility.
> > Please approach an officer if you need assistance:
> >
> > Downtown A-1: (617) 343-4240
> > Charlestown A-15: (617) 343-4888
> > East Boston A-7: (617) 343-4220
> > Roxbury B-2: (617) 343-4270
> > Mattapan B-3: (617) 343-4700
> > South Boston C-6: (617) 343-4730
> > Dorchester C-11: (617) 343-4330
> > South End D-4: (617) 343-4250
> > Allston/Brighton D-14: (617) 343-4260
> > Roslindale/ West Roxbury E-5: (617) 343-4560
> > Jamaica Plain E-13: (617) 343-5630
> > Hyde Park E-18: (617) 343-5600
> > """
> >
> > And yes, a fairly wide swath of Mass still has handle-pull fireboxes.
> >
> > We knew those would come in handy some day.
> >
> >>> Everything except "Officials say it's fixed now" to -discuss, please.
> >
> > And yes, "9-11" is a copy/pasta quote from the posting.  Oops.
> >
> > Cheers,
> > -- jra
> > --
> > Jay R. Ashworth                  Baylink
> > jra at baylink.com<mailto:jra at baylink.com>
> > Designer                     The Things I Think
>  RFC 2100
> > Ashworth & Associates
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> >
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> --
> Jay R. Ashworth                  Baylink
> jra at baylink.com
> Designer                     The Things I Think                       RFC
> 2100
> Ashworth & Associates       http://www.bcp38.info          2000 Land
> Rover DII
> St Petersburg FL USA      BCP38: Ask For It By Name!           +1 727 647
> 1274
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