[Outages-discussion] [outages] 911 outage - MA statewide

Tue Jun 18 22:04:35 EDT 2024

I Am Not A Lawyer.

But if someone tried to charge me for that, I'd just be calm and 
professional, and tell them that I felt obligated to check the report
out in support of my ... whatever community I felt justified it, and if
they had a preferred approach, I'd be happy to do it that way *if someone
promulgated that information somewhere I could have gotten it*.

IME, they protect that non-emergency number *to the PSAP* pretty closely;
I have it cause I got it as CNID on a callback when I had to read off a
dispatcher for requiring me to provide a physical street address *for the
middle of a major inter-county bridge*.

This is why I question Mel's assertion.

Cheers,
-- jra

----- Original Message -----
> From: "Michael B. Williams" <Michael.Williams at glexia.com>
> To: "jra" <jra at baylink.com>
> Cc: "Mel Beckman" <mel at beckman.org>, "Outages Discussion" <outages-discussion at outages.org>
> Sent: Tuesday, June 18, 2024 9:47:14 PM
> Subject: Re: [Outages-discussion] [outages] 911 outage - MA statewide

> Jay for any of us who get charged are we able to send the police your info
> to just confirm we were testing because of the alleged outage? Is that the
> best procedure to follow to address these issues?
> 
> Seems ridiculous that we’d be charged for confirming if 911 service is
> working for our clients.
> 
> Sent from Gmail Mobile
> 
> 
> On Wed, Jun 19, 2024 at 10:59 Jay R. Ashworth via Outages-discussion <
> outages-discussion at outages.org> wrote:
> 
>> [ Moving to -discuss ]
>>
>> Googling "911 test call" takes you, largely, here:
>>
>> https://www.911.gov/calling-911/frequently-asked-questions/
>>
>> Googling the string they suggest:
>>
>> "emergency communications center non-emergency number 727"
>>
>> gets me a *lot* of PD and fire non-emergency numbers, but does NOT
>> give me the NE number for the 727 PSAP -- which I know because I
>> *have* that number in my dialling directory, and a complete album
>> of photos of that room before they staffed it about 10 years ago.
>> It's a very pretty call center, attached to the new PCSO building.
>>
>> So, how, exactly, are semi-civilians supposed to execute these
>> instructions, Mel?  Real-world.
>>
>> Cheers,
>> -- jra
>>
>> ----- Original Message -----
>> > From: "Mel Beckman" <mel at beckman.org>
>> > To: "Michael B. Williams" <michael.williams at glexia.com>
>> > Cc: "jra" <jra at baylink.com>, outages at outages.org
>> > Sent: Tuesday, June 18, 2024 8:48:37 PM
>> > Subject: Re: [outages] 911 outage - MA statewide
>>
>> > I’m posting this to the announce side because it appears readers of this
>> list
>> > need to know this important info.
>> >
>> > You can’t legally “test call” 911 cold. You have to first schedule the
>> test with
>> > your local Public Safety Answering Point (PSAP) using their non-emergency
>> > number. You can find the PSAP's non-emergency number in your local phone
>> book
>> > or on their website. Some PSAPs may have specific times or dates when
>> they
>> > perform test calls, so you must check their website for more information
>> > handling BEFORE calling the dispatch center. And you must have an
>> industry need
>> > (e.g., phone system installer, first responder, etc) to even schedule a
>> test
>> > call. If anyone could make a test call, everyone would be tying up the
>> lines
>> > doing that.
>> >
>> > All widely available, public information. You clearly didn’t do any
>> research,
>> > such as googling “911 test call”.
>> >
>> > Which is why you’re being charged.
>> >
>> > Continue this discussion on the discuss list.
>> >
>> > -mel
>> >
>> > On Jun 18, 2024, at 4:09 PM, Michael B. Williams via Outages
>> > <outages at outages.org> wrote:
>> >
>> >
>> > I test-called 911 from about five different phones, and all went
>> through. Now I
>> > am facing charges for misuse of 911 system? Seems to be fixed or
>> officially
>> > bogus?
>> >
>> >
>> > On Wed, Jun 19, 2024 at 5:24 AM Jay R. Ashworth via Outages
>> > <outages at outages.org> wrote:
>> > I have a report this 3pm Tue, hour from the authenticated FB page of the
>> Boston
>> > PD,
>> > that 9-1-1 service is out statewide in Mass; they're handling it as a
>> Code 2
>> > AHOD;
>> > flag down a cruiser if you need help.
>> >
>> > """
>> > 9-11 is currently down statewide.
>> >
>> > If you are experiencing an emergency please pull a Fire Box.
>> >
>> > If you need assistance, please reach out to your local Boston Police
>> District
>> > station.
>> >
>> > Boston Police will be patrolling with their blue lights activated for
>> high
>> > visibility.
>> > Please approach an officer if you need assistance:
>> >
>> > Downtown A-1: (617) 343-4240
>> > Charlestown A-15: (617) 343-4888
>> > East Boston A-7: (617) 343-4220
>> > Roxbury B-2: (617) 343-4270
>> > Mattapan B-3: (617) 343-4700
>> > South Boston C-6: (617) 343-4730
>> > Dorchester C-11: (617) 343-4330
>> > South End D-4: (617) 343-4250
>> > Allston/Brighton D-14: (617) 343-4260
>> > Roslindale/ West Roxbury E-5: (617) 343-4560
>> > Jamaica Plain E-13: (617) 343-5630
>> > Hyde Park E-18: (617) 343-5600
>> > """
>> >
>> > And yes, a fairly wide swath of Mass still has handle-pull fireboxes.
>> >
>> > We knew those would come in handy some day.
>> >
>> >>> Everything except "Officials say it's fixed now" to -discuss, please.
>> >
>> > And yes, "9-11" is a copy/pasta quote from the posting.  Oops.
>> >
>> > Cheers,
>> > -- jra
>> > --
>> > Jay R. Ashworth                  Baylink
>> > jra at baylink.com<mailto:jra at baylink.com>
>> > Designer                     The Things I Think
>>  RFC 2100
>> > Ashworth & Associates
>> > http://www.bcp38.info<
>> https://mailtrack.io/l/435e5cceee61d5f7ac924fad95f431f695f8c313?w=b3V0YWdlc0BvdXRhZ2VzLm9yZw&url=http%3A%2F%2Fwww.bcp38.info&u=10605575&signature=fd599c8b9bba0733
>> >
>> > 2000 Land Rover DII
>> > St Petersburg FL USA      BCP38: Ask For It By Name!           +1 727
>> 647 1274
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>> --
>> Jay R. Ashworth                  Baylink
>> jra at baylink.com
>> Designer                     The Things I Think                       RFC
>> 2100
>> Ashworth & Associates       http://www.bcp38.info          2000 Land
>> Rover DII
>> St Petersburg FL USA      BCP38: Ask For It By Name!           +1 727 647
>> 1274
>> _______________________________________________
>> Outages-discussion mailing list
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-- 
Jay R. Ashworth                  Baylink                       jra at baylink.com
Designer                     The Things I Think                       RFC 2100
Ashworth & Associates       http://www.bcp38.info          2000 Land Rover DII
St Petersburg FL USA      BCP38: Ask For It By Name!           +1 727 647 1274