[Outages-discussion] [EXTERNAL] [outages] 911 outage - MA statewide
Chapman, Brad (NBCUniversal)
Brad.Chapman at nbcuni.com
Tue Jun 18 22:13:21 EDT 2024
At least you weren’t broadcasting on an emergency channel from the roof of the Nakatomi Plaza to report terrorists holding hostages inside. After all, they might have assumed you were trying to order a pizza, and maybe tell you to actually call 9-1-1, then threaten to charge you with an FCC violation.
On Jun 18, 2024, at 7:04 PM, Jay R. Ashworth via Outages-discussion <outages-discussion at outages.org> wrote:
I Am Not A Lawyer.
But if someone tried to charge me for that, I'd just be calm and
professional, and tell them that I felt obligated to check the report
out in support of my ... whatever community I felt justified it, and if
they had a preferred approach, I'd be happy to do it that way *if someone
promulgated that information somewhere I could have gotten it*.
IME, they protect that non-emergency number *to the PSAP* pretty closely;
I have it cause I got it as CNID on a callback when I had to read off a
dispatcher for requiring me to provide a physical street address *for the
middle of a major inter-county bridge*.
This is why I question Mel's assertion.
Cheers,
-- jra
----- Original Message -----
From: "Michael B. Williams" <Michael.Williams at glexia.com>
To: "jra" <jra at baylink.com>
Cc: "Mel Beckman" <mel at beckman.org>, "Outages Discussion" <outages-discussion at outages.org>
Sent: Tuesday, June 18, 2024 9:47:14 PM
Subject: Re: [Outages-discussion] [outages] 911 outage - MA statewide
Jay for any of us who get charged are we able to send the police your info
to just confirm we were testing because of the alleged outage? Is that the
best procedure to follow to address these issues?
Seems ridiculous that we’d be charged for confirming if 911 service is
working for our clients.
Sent from Gmail Mobile
On Wed, Jun 19, 2024 at 10:59 Jay R. Ashworth via Outages-discussion <
outages-discussion at outages.org> wrote:
[ Moving to -discuss ]
Googling "911 test call" takes you, largely, here:
https://urldefense.com/v3/__https://www.911.gov/calling-911/frequently-asked-questions/__;!!PIZeeW5wscynRQ!qcyuZut12o_uPssIeDM7Kc_u-kOOzCJRT9hfu4sjghCBEj2R8ortVKZhs9O_uaiSr3h3ZuHmxlVKhD2iOgwVPNON77rSJaM$
Googling the string they suggest:
"emergency communications center non-emergency number 727"
gets me a *lot* of PD and fire non-emergency numbers, but does NOT
give me the NE number for the 727 PSAP -- which I know because I
*have* that number in my dialling directory, and a complete album
of photos of that room before they staffed it about 10 years ago.
It's a very pretty call center, attached to the new PCSO building.
So, how, exactly, are semi-civilians supposed to execute these
instructions, Mel? Real-world.
Cheers,
-- jra
----- Original Message -----
From: "Mel Beckman" <mel at beckman.org<mailto:mel at beckman.org>>
To: "Michael B. Williams" <michael.williams at glexia.com<mailto:michael.williams at glexia.com>>
Cc: "jra" <jra at baylink.com<mailto:jra at baylink.com>>, outages at outages.org<mailto:outages at outages.org>
Sent: Tuesday, June 18, 2024 8:48:37 PM
Subject: Re: [outages] 911 outage - MA statewide
I’m posting this to the announce side because it appears readers of this
list
need to know this important info.
You can’t legally “test call” 911 cold. You have to first schedule the
test with
your local Public Safety Answering Point (PSAP) using their non-emergency
number. You can find the PSAP's non-emergency number in your local phone
book
or on their website. Some PSAPs may have specific times or dates when
they
perform test calls, so you must check their website for more information
handling BEFORE calling the dispatch center. And you must have an
industry need
(e.g., phone system installer, first responder, etc) to even schedule a
test
call. If anyone could make a test call, everyone would be tying up the
lines
doing that.
All widely available, public information. You clearly didn’t do any
research,
such as googling “911 test call”.
Which is why you’re being charged.
Continue this discussion on the discuss list.
-mel
On Jun 18, 2024, at 4:09 PM, Michael B. Williams via Outages
<outages at outages.org<mailto:outages at outages.org>> wrote:
I test-called 911 from about five different phones, and all went
through. Now I
am facing charges for misuse of 911 system? Seems to be fixed or
officially
bogus?
On Wed, Jun 19, 2024 at 5:24 AM Jay R. Ashworth via Outages
<outages at outages.org<mailto:outages at outages.org>> wrote:
I have a report this 3pm Tue, hour from the authenticated FB page of the
Boston
PD,
that 9-1-1 service is out statewide in Mass; they're handling it as a
Code 2
AHOD;
flag down a cruiser if you need help.
"""
9-11 is currently down statewide.
If you are experiencing an emergency please pull a Fire Box.
If you need assistance, please reach out to your local Boston Police
District
station.
Boston Police will be patrolling with their blue lights activated for
high
visibility.
Please approach an officer if you need assistance:
Downtown A-1: (617) 343-4240
Charlestown A-15: (617) 343-4888
East Boston A-7: (617) 343-4220
Roxbury B-2: (617) 343-4270
Mattapan B-3: (617) 343-4700
South Boston C-6: (617) 343-4730
Dorchester C-11: (617) 343-4330
South End D-4: (617) 343-4250
Allston/Brighton D-14: (617) 343-4260
Roslindale/ West Roxbury E-5: (617) 343-4560
Jamaica Plain E-13: (617) 343-5630
Hyde Park E-18: (617) 343-5600
"""
And yes, a fairly wide swath of Mass still has handle-pull fireboxes.
We knew those would come in handy some day.
Everything except "Officials say it's fixed now" to -discuss, please.
And yes, "9-11" is a copy/pasta quote from the posting. Oops.
Cheers,
-- jra
--
Jay R. Ashworth Baylink
jra at baylink.com<mailto:jra at baylink.com><mailto:jra at baylink.com>
Designer The Things I Think
RFC 2100
Ashworth & Associates
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jra at baylink.com<mailto:jra at baylink.com>
Designer The Things I Think RFC
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--
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