[Outages-discussion] [outages] 911 outage - MA statewide
Jay R. Ashworth
jra at baylink.com
Tue Jun 18 22:30:22 EDT 2024
Oh, come ON, Mel.
You just quoted EXACTLY WHAT I ALREADY QUOTED, and did not answer the
question it, and I raised: HOW DO YOU ACQUIRE THAT non-emergency PSAP
number, which they go out of their way NOT TO GIVE OUT?
If that's the best you can do, go to your quarters. Send me your sword.
I've been pretty tolerant of you over the years, but it's been a stretch.
Do your damn homework before telling me something I'd just told you.
Cheers,
-- jr '<admin/>' a
----- Original Message -----
> From: "Mel Beckman" <mel at beckman.org>
> To: "jra" <jra at baylink.com>
> Cc: "Michael B. Williams" <michael.williams at glexia.com>, "Outages Discussion" <outages-discussion at outages.org>
> Sent: Tuesday, June 18, 2024 10:26:58 PM
> Subject: Re: [Outages-discussion] [outages] 911 outage - MA statewide
> Seems pretty simple. I just googled “how to make a test call to 911”,
>
>
> That produced as the first top result (after Google’s AI thingie):
>
>
> https://www.911.gov/calling-911/frequently-asked-questions/#:~:text=Test%20calls%20confirm%20that%20your,its%20non%2Demergency%20phone%20number.
>
>
> That opens to a national PSAP FAQ, the ninth question of which is:
>
>
> Q.How do I place a "test" call to make sure 911 works for me?
>
> A. Test calls confirm that your local 911 service can receive your 911 call and
> has the correct location information. Test calls can be scheduled by contacting
> your local 911 call center via its non-emergency phone number.
>
>
> In your preferred search engine, search the key words “emergency communications
> center non-emergency number" and include the names of the city or town, state,
> and county or parish in your search. Test calls may need to be scheduled and
> are usually based on the workload experienced at the PSAP.
>
>
> For more information, visit the National Association of State 911
> Administrators<https://www.nasna911.org/home> site.
>
> Please do not call 911 to obtain the non-emergency number.
>
>
> Googling “emergency communications center non-emergency number"
>
> as instructed along with a city name got me the non-emergency number every time.
>
>
> -mel
>
> On Jun 18, 2024, at 7:04 PM, Jay R. Ashworth <jra at baylink.com> wrote:
>
>I Am Not A Lawyer.
>
> But if someone tried to charge me for that, I'd just be calm and
> professional, and tell them that I felt obligated to check the report
> out in support of my ... whatever community I felt justified it, and if
> they had a preferred approach, I'd be happy to do it that way *if someone
> promulgated that information somewhere I could have gotten it*.
>
> IME, they protect that non-emergency number *to the PSAP* pretty closely;
> I have it cause I got it as CNID on a callback when I had to read off a
> dispatcher for requiring me to provide a physical street address *for the
> middle of a major inter-county bridge*.
>
> This is why I question Mel's assertion.
>
> Cheers,
> -- jra
>
> ----- Original Message -----
> From: "Michael B. Williams" <Michael.Williams at glexia.com>
> To: "jra" <jra at baylink.com>
> Cc: "Mel Beckman" <mel at beckman.org>, "Outages Discussion"
> <outages-discussion at outages.org>
> Sent: Tuesday, June 18, 2024 9:47:14 PM
> Subject: Re: [Outages-discussion] [outages] 911 outage - MA statewide
>
> Jay for any of us who get charged are we able to send the police your info
> to just confirm we were testing because of the alleged outage? Is that the
> best procedure to follow to address these issues?
>
> Seems ridiculous that we’d be charged for confirming if 911 service is
> working for our clients.
>
> Sent from Gmail Mobile
>
>
> On Wed, Jun 19, 2024 at 10:59 Jay R. Ashworth via Outages-discussion <
> outages-discussion at outages.org> wrote:
>
> [ Moving to -discuss ]
>
> Googling "911 test call" takes you, largely, here:
>
> https://www.911.gov/calling-911/frequently-asked-questions/
>
> Googling the string they suggest:
>
> "emergency communications center non-emergency number 727"
>
> gets me a *lot* of PD and fire non-emergency numbers, but does NOT
> give me the NE number for the 727 PSAP -- which I know because I
> *have* that number in my dialling directory, and a complete album
> of photos of that room before they staffed it about 10 years ago.
> It's a very pretty call center, attached to the new PCSO building.
>
> So, how, exactly, are semi-civilians supposed to execute these
> instructions, Mel? Real-world.
>
> Cheers,
> -- jra
>
> ----- Original Message -----
> From: "Mel Beckman" <mel at beckman.org>
> To: "Michael B. Williams" <michael.williams at glexia.com>
> Cc: "jra" <jra at baylink.com>, outages at outages.org
> Sent: Tuesday, June 18, 2024 8:48:37 PM
> Subject: Re: [outages] 911 outage - MA statewide
>
> I’m posting this to the announce side because it appears readers of this
> list
> need to know this important info.
>
> You can’t legally “test call” 911 cold. You have to first schedule the
> test with
> your local Public Safety Answering Point (PSAP) using their non-emergency
> number. You can find the PSAP's non-emergency number in your local phone
> book
> or on their website. Some PSAPs may have specific times or dates when
> they
> perform test calls, so you must check their website for more information
> handling BEFORE calling the dispatch center. And you must have an
> industry need
> (e.g., phone system installer, first responder, etc) to even schedule a
> test
> call. If anyone could make a test call, everyone would be tying up the
> lines
> doing that.
>
> All widely available, public information. You clearly didn’t do any
> research,
> such as googling “911 test call”.
>
> Which is why you’re being charged.
>
> Continue this discussion on the discuss list.
>
> -mel
>
> On Jun 18, 2024, at 4:09 PM, Michael B. Williams via Outages
> <outages at outages.org> wrote:
>
>
> I test-called 911 from about five different phones, and all went
> through. Now I
> am facing charges for misuse of 911 system? Seems to be fixed or
> officially
> bogus?
>
>
> On Wed, Jun 19, 2024 at 5:24 AM Jay R. Ashworth via Outages
> <outages at outages.org> wrote:
> I have a report this 3pm Tue, hour from the authenticated FB page of the
> Boston
> PD,
> that 9-1-1 service is out statewide in Mass; they're handling it as a
> Code 2
> AHOD;
> flag down a cruiser if you need help.
>
> """
> 9-11 is currently down statewide.
>
> If you are experiencing an emergency please pull a Fire Box.
>
> If you need assistance, please reach out to your local Boston Police
> District
> station.
>
> Boston Police will be patrolling with their blue lights activated for
> high
> visibility.
> Please approach an officer if you need assistance:
>
> Downtown A-1: (617) 343-4240
> Charlestown A-15: (617) 343-4888
> East Boston A-7: (617) 343-4220
> Roxbury B-2: (617) 343-4270
> Mattapan B-3: (617) 343-4700
> South Boston C-6: (617) 343-4730
> Dorchester C-11: (617) 343-4330
> South End D-4: (617) 343-4250
> Allston/Brighton D-14: (617) 343-4260
> Roslindale/ West Roxbury E-5: (617) 343-4560
> Jamaica Plain E-13: (617) 343-5630
> Hyde Park E-18: (617) 343-5600
> """
>
> And yes, a fairly wide swath of Mass still has handle-pull fireboxes.
>
> We knew those would come in handy some day.
>
> Everything except "Officials say it's fixed now" to -discuss, please.
>
> And yes, "9-11" is a copy/pasta quote from the posting. Oops.
>
> Cheers,
> -- jra
> --
> Jay R. Ashworth Baylink
> jra at baylink.com<mailto:jra at baylink.com>
> Designer The Things I Think
> RFC 2100
> Ashworth & Associates
> http://www.bcp38.info<
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>
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> St Petersburg FL USA BCP38: Ask For It By Name! +1 727
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> --
> Jay R. Ashworth Baylink
> jra at baylink.com
> Designer The Things I Think RFC
> 2100
> Ashworth & Associates http://www.bcp38.info 2000 Land
> Rover DII
> St Petersburg FL USA BCP38: Ask For It By Name! +1 727 647
> 1274
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> --
> Jay R. Ashworth Baylink jra at baylink.com
> Designer The Things I Think RFC 2100
> Ashworth & Associates http://www.bcp38.info 2000 Land Rover DII
> St Petersburg FL USA BCP38: Ask For It By Name! +1 727 647 1274
--
Jay R. Ashworth Baylink jra at baylink.com
Designer The Things I Think RFC 2100
Ashworth & Associates http://www.bcp38.info 2000 Land Rover DII
St Petersburg FL USA BCP38: Ask For It By Name! +1 727 647 1274
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