[outages] PacWest Telecom SIP Outage since 1 am PST

[Chris Stone]

Verizon has fixed their SIP outage problem it appears. Our numbers are 
working again anyway. They are saying it was a DNS issue:

/=========================================================================
Verizon ticket resolved on April 18, 2013 20:08 GMT. Your ticket can be 
reopened if the problem still exists. If no problems are detected, your 
ticket will be Auto Closed at April 19, 2013 20:04 GMT.

Ticket #:*2013041818111*
Customer Ticket # or Description:**
For Service ID:*3037577600*

Resolve Category: *O-TRNSPORT*
Resolve Description: *REPAIRED / RESET / RESEATED COMPONENT*
Resolution Company Category: *VERIZON*

Other Comments: *Resolve --- Please confirm and contact Verizon if the issue 
remains. Ticket will be closed in 24 hours if no call back from Customer. **

*Your ticket was cross-referenced to a higher-level outage ticket that 
impacted multiple customers as a result of a DNS issue. The issue was 
repaired as of 3:27pm ET, and a RFO/post-mortem will be compiled and made 
available to your Verizon account reprentative outside of this ticket. The 
master and all associated cross-referenced tickets will be autoclosed in 24 
hours. If you are still experiencing service-affecting issues, please let us 
know prior to ticket closure.
**//=========================================================================


Chris
/
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