[outages] PacWest Telecom SIP Outage since 1 am PST

Owen Roth owen at impulse.net
Thu Apr 18 16:52:02 EDT 2013


We had some term issues with them until 11:30 am PST. They reported a genband issue.

Regards,
Owen

On Apr 18, 2013, at 11:42, Chris Stone <cstone at axint.net> wrote:

> We are seeing a SIP outage with Verizon since about 10:45am MDT - none of the DIDs we have provisioned       through Verizon are ringing through - fast busy or number not in service recording. We have a ticket open with Verizon and they also have a master ticket, although we do not have that number. Their update page says the tickets are 'being worked'....
> 
> 
> Chris
> 
> On 04/18/2013 10:26 AM, Darren Schreiber wrote:
>> We have a bunch of clients on PacWest and all is working over here…
>> 
>> 
>> From: Josh Jacoby <josh at wholesalepbx.com>
>> Date: Thursday, April 18, 2013 7:42 AM
>> To: "outages at outages.org" <outages at outages.org>
>> Subject: [outages] PacWest Telecom SIP Outage since 1 am PST
>> 
>> PacWest Telecom has an inbound outage that they say began at approximately 1 am Pacific time today. I reported the outage at 5:15 am and was told there was a hardware failure overnight and that I would be switched to a different machine.
>> 
>> 7:45 am and four phone calls later this remains down and no ETA is available.
>> 
>> 
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