[outages] PacWest Telecom SIP Outage since 1 am PST

[Theresa Kammermeier]

The root cause has been identified on the Verizon network and described as: IP Voice networks are experiencing trouble with authoritative DNS servers responsible for domain name resolution

Thanks,
Theresa

From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Chris Stone
Sent: Thursday, April 18, 2013 11:43 AM
To: outages at outages.org
Subject: Re: [outages] PacWest Telecom SIP Outage since 1 am PST

We are seeing a SIP outage with Verizon since about 10:45am MDT - none of the DIDs we have provisioned through Verizon are ringing through - fast busy or number not in service recording. We have a ticket open with Verizon and they also have a master ticket, although we do not have that number. Their update page says the tickets are 'being worked'....


Chris

On 04/18/2013 10:26 AM, Darren Schreiber wrote:
We have a bunch of clients on PacWest and all is working over here...


From: Josh Jacoby <josh at wholesalepbx.com<mailto:josh at wholesalepbx.com>>
Date: Thursday, April 18, 2013 7:42 AM
To: "outages at outages.org<mailto:outages at outages.org>" <outages at outages.org<mailto:outages at outages.org>>
Subject: [outages] PacWest Telecom SIP Outage since 1 am PST

PacWest Telecom has an inbound outage that they say began at approximately 1 am Pacific time today. I reported the outage at 5:15 am and was told there was a hardware failure overnight and that I would be switched to a different machine.

7:45 am and four phone calls later this remains down and no ETA is available.




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