[outages] AT&T MPLS problems in NorCal?

[Chris Burwell]

We have multiple EVPN circuits in SLO, Visalia, and Brisbane. No issues
with any of them (knock on wood)

On Wednesday, March 27, 2013, Kirk Coviello wrote:

> We have a customer with a private MPLS circuit between San Luis Obispo, CA
> and San Jose.****
>
> ** **
>
> We have a ticket open with AT&T.  This morning, hold wait times for AT&T
> were 6 minutes, but now the line is just ringing.  Almost like their call
> center is underwater with calls.****
>
> ** **
>
> AT&T Techs this morning said “There are no alerts on your line…but then
> again, we can’t actually SEE your line.”****
>
> ** **
>
> Anyone else out there with AT&T MPLS services in California seeing similar
> behavior/response?****
>
> ** **
>
> ** **
>
> Regards,****
>
> ** **
>
> Kirk Coviello | Director, Business Development****
>
> +1.805.781.9378 | +1.888.781.WEST****
>
> [image: Description: Description: Description: Description: DWLogo]<http://www.digitalwest.net/>
> ****
>
> ** **
>
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