[outages] Lightower/Sidera - NYC

[Karl Clapp]

We use them for L2 transport between Nycm and BSTP. It started taking
errors at approx. 6:05am EST. Thankfully this is just a protect path for us.

Calling their NOC results in busy signals or just dead air.

​~ Karl​



On Thu, Nov 7, 2013 at 7:08 AM, Vincent Aniello <VAniello at portware.com>wrote:

> We are seeing the same issues with Sidera in New York.
>
> --Vincent
>
>
>
> From:        Gaurav Taparia <gaurav.taparia at gmail.com>
> To:        Jayson Navitsky <jnavitsky at gmail.com>
> Cc:        outages at outages.org
> Date:        11/07/2013 07:06 AM
> Subject:        Re: [outages] Lightower/Sidera - NYC
> Sent by:        "Outages" <outages-bounces at outages.org>
> ------------------------------
>
>
>
> Yes. Heavy packet loss on their circuits in NYC.
>
> - Gaurav.
>
> On Nov 7, 2013 5:28 PM, "Jayson Navitsky" <*jnavitsky at gmail.com*<jnavitsky at gmail.com>>
> wrote:
> Anyone else seeing any issues in NYC with Lightower/Sidera?  Starting
> around 6:05AM (EST) we saw heavy packet loss across their network (from
> Sidera legacy) and some of our point to points bounce. The P to P's have
> some what stabilized (though we've seen a couple more bounces since then)
> the IP side of things have been pretty much unusable (we shut our session
> down.)  It also looks like their phone system is having a problem - calls
> into them seem to drop after trying to connect to the NOC - which I'm sure
> is pretty busy.
>
> -Jayson
>
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