[outages] Comcast Netgear modem issues Nationwide??

Mitch mitpatterson at gmail.com
Wed Oct 16 03:29:28 EDT 2013


Anyone else having issues on Static IP's with the newer Netgear modems?

I work in a NOC for a MSP/Reseller and we currently have about 15 down
across the country. They didn't all go down at the same time but in
"chunks" like 5 went down within 4 minutes of each other.

National Accounts confirmed to me a known issue affecting the
Netgears. Has anyone else gotten further details?

I also did note that it doesn't seem to affect the few netgears we
have bridged(passing the public IP via DHCP to our router). In
addition on the few that i had a backup link I was not able to ping
the Static IP of the modem/Gateway(which is on the modem). So I am
wondering if its a config issue. But it does look to be only STATIC
customers.



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