[outages] Experiencing reports of connectivity disruption at static.oak01.latisys.net in Chicago
Stephen Wilcox
steve.wilcox at ixreach.com
Fri Jun 20 11:14:11 EDT 2014
Shouldn't you open a support ticket with your provider?
This looks like a problem specifically with your service that they provide,
rather than a wider outage..?
Steve
On 20 June 2014 14:51, Alex Vanino <alex.vanino at abilto.com> wrote:
> 443
>
>
>
> Regards,
>
>
>
> *Alex Vanino* | *Abil**To*
>
> *Principal Network Architect **Phone: *(646) 795-4411
> * Website:* http://www.abilto.com
> *LinkedIn:* http://lnkd.in/v63TbM
>
>
>
> *From:* Frank Bulk [mailto:frnkblk at iname.com]
> *Sent:* Friday, June 20, 2014 9:51 AM
> *To:* Alex Vanino; outages at outages.org
> *Subject:* RE: Experiencing reports of connectivity disruption at
> static.oak01.latisys.net in Chicago
>
>
>
> Does your application run on a certain TCP port that we can hit?
>
>
>
> Frank
>
>
>
> *From:* Outages [mailto:outages-bounces at outages.org
> <outages-bounces at outages.org>] *On Behalf Of *Alex Vanino
> *Sent:* Friday, June 20, 2014 8:15 AM
> *To:* outages at outages.org
> *Subject:* [outages] Experiencing reports of connectivity disruption at
> static.oak01.latisys.net in Chicago
>
>
>
> Hi Outages,
>
>
>
> We have been receiving reports from users all over the country that they
> have been failing to connect to our application. For other users everything
> is working fine. Our application is hosted at Latisys(
> static.oak01.latisys.net) in Chicago. I myself am experiencing mixed
> connectivity issue’s. I can connect to one of my IP’s at Latisys, but not
> the other. Tracert’s indicate that packet is getting to their network.
>
> Does not work for me:
>
> Tracing route to cleardata03.abilto.com [192.65.157.58]
>
> over a maximum of 30 hops:
>
>
>
> 1 2 ms <1 ms 1 ms 192.168.25.1
>
> 2 8 ms 8 ms 8 ms L100.NWRKNJ-VFTTP-95.verizon-gni.net
> [98.109.10.
>
> 1]
>
> 3 11 ms 12 ms 13 ms G1-2-4-6.NWRKNJ-LCR-22.verizon-gni.net
> [100.41.2
>
> 02.206]
>
> 4 11 ms 11 ms 11 ms 130.81.162.84
>
> 5 10 ms 13 ms 14 ms 0.xe-11-0-0.GW13.NYC1.ALTER.NET
> [152.63.18.114]
>
>
>
> 6 9 ms 11 ms 10 ms comcast.com.customer.alter.net
> [152.179.220.126]
>
>
>
> 7 18 ms 11 ms 25 ms
> he-0-15-0-0-cr01.sacramento.ca.ibone.comcast.net
>
> [68.86.85.85]
>
> 8 33 ms 35 ms 35 ms
> he-0-10-0-0-cr01.350ecermak.il.ibone.comcast.net
>
> [68.86.86.222]
>
> 9 30 ms 31 ms 29 ms 68.86.87.242
>
> 10 43 ms 62 ms 39 ms 50.242.148.210
>
> 11 46 ms 29 ms 35 ms 69.8.117.130
>
> 12 32 ms 35 ms 31 ms 69.8.117.150
>
> 13 36 ms 31 ms 32 ms 207-223-34-12.static.oak01.latisys.net
> [207.223.
>
> 34.12]
>
> 14 * * * Request timed out.
>
> 15 * * * Request timed out.
>
> 16 * * * Request timed out.
>
> 17 * ^C
>
> Works fine for me.
>
> Tracing route to cleardata01.abilto.com [192.65.157.49]
>
> over a maximum of 30 hops:
>
>
>
> 1 2 ms 2 ms 1 ms 192.168.25.1
>
> 2 9 ms 10 ms 8 ms L100.NWRKNJ-VFTTP-95.verizon-gni.net
> [98.109.10.
>
> 1]
>
> 3 12 ms 13 ms 13 ms G1-3-3-1.NWRKNJ-LCR-21.verizon-gni.net
> [130.81.2
>
> 18.238]
>
> 4 15 ms 14 ms 15 ms 130.81.162.64
>
> 5 11 ms 14 ms 15 ms 0.xe-10-0-1.GW13.NYC1.ALTER.NET
> [152.63.20.169]
>
>
>
> 6 13 ms 11 ms 14 ms comcast.com.customer.alter.net
> [152.179.220.126]
>
>
>
> 7 16 ms 17 ms 15 ms
> he-0-15-0-0-cr01.sacramento.ca.ibone.comcast.net
>
> [68.86.85.85]
>
> 8 35 ms 36 ms 36 ms
> he-0-10-0-0-cr01.350ecermak.il.ibone.comcast.net
>
> [68.86.86.222]
>
> 9 30 ms 32 ms 32 ms
> he-0-10-0-1-pe04.350ecermak.il.ibone.comcast.net
>
> [68.86.83.54]
>
> 10 34 ms 69 ms 38 ms 50.242.148.210
>
> 11 36 ms 32 ms 29 ms 69.8.117.130
>
> 12 29 ms 33 ms 34 ms 69.8.117.150
>
> 13 30 ms 30 ms 31 ms 207-223-34-12.static.oak01.latisys.net
> [207.223.
>
> 34.12]
>
> 14 * * * Request timed out.
>
> 15 * * * Request timed out.
>
> 16 * * ^C
>
>
>
> (ICMP Is off at my host’s routers, hense timeout)
>
>
>
> I’m on the phone now with the Network Architect at my hosting provider,
> but it looks to me to be a problem in the Latisys datacenter, or with one
> of their providers. Anyone have any information?
>
>
>
>
>
> Regards,
>
>
>
> *Alex Vanino* | *Abil**To*
>
> *Principal Network Architect **Phone: *(646) 795-4411
> * Website:* http://www.abilto.com
> *LinkedIn:* http://lnkd.in/v63TbM
>
>
>
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