[outages] Experiencing reports of connectivity disruption at static.oak01.latisys.net in Chicago

Frank Bulk frnkblk at iname.com
Fri Jun 20 09:57:23 EDT 2014


Thanks.  I can trace to both IPs/ports:

 

root at nagios:/home/fbulk# tcptraceroute cleardata01.abilto.com 443

Selected device eth0.3, address 96.31.0.5, port 54141 for outgoing packets

Tracing the path to cleardata01.abilto.com (192.65.157.49) on TCP port 443
(https), 30 hops max

1  router-core-inside.mtcnet.net (96.31.0.254)  0.241 ms  0.241 ms  0.209 ms

2  sxct.sxcy.mtcnet.net (167.142.156.197)  0.170 ms  0.139 ms  0.146 ms

3  premier.sxcy-mlx.fbnt.netins.net (173.215.60.5)  1.638 ms  1.572 ms
1.580 ms

4  ins-db4-et-0-6-0-0.desm.netins.net (167.142.67.194)  7.998 ms  7.744 ms
7.584 ms

5  ins-dc1-et-7-4.desm.netins.net (167.142.67.193)  9.080 ms  8.992 ms
8.984 ms

6  ins-kc2-po20.kmrr.netins.net (167.142.67.30)  9.034 ms  9.056 ms  9.010
ms

7  ins-kc1-po21.kmrr.netins.net (167.142.67.42)  9.164 ms  9.087 ms  9.116
ms

8  xe-4-3-1.mpr1.msp1.us.above.net (128.177.108.97)  14.786 ms  14.792 ms
14.752 ms

9  ae3.cr1.ord2.us.above.net (64.125.20.78)  23.260 ms  51.552 ms  23.764 ms

10  ae0.cr2.ord2.us.above.net (64.125.20.246)  23.268 ms  30.778 ms  23.266
ms

11  xe-3-2-0.mpr2.ord6.us.above.net (64.125.22.129)  23.405 ms  23.334 ms
23.317 ms

12  64.125.192.146.t00718-01.above.net (64.125.192.146)  23.962 ms  23.908
ms  23.863 ms

13  69.8.117.130  23.886 ms  23.855 ms  23.876 ms

14  69.8.117.150  23.989 ms  23.978 ms  24.032 ms

15  207-223-34-12.static.oak01.latisys.net (207.223.34.12)  23.601 ms
23.649 ms  23.635 ms

16  208.78.169.4  24.076 ms  23.953 ms  23.879 ms

17  192-65-157-49.static.oak01.latisys.net (192.65.157.49) [open]  23.906 ms
23.811 ms  23.808 ms

root at nagios:/home/fbulk# tcptraceroute cleardata03.abilto.com 443

Selected device eth0.3, address 96.31.0.5, port 45748 for outgoing packets

Tracing the path to cleardata03.abilto.com (192.65.157.58) on TCP port 443
(https), 30 hops max

1  router-core-inside.mtcnet.net (96.31.0.254)  0.396 ms  0.327 ms  0.238 ms

2  sxct.sxcy.mtcnet.net (167.142.156.197)  0.186 ms  0.139 ms  0.117 ms

3  premier.sxcy-mlx.fbnt.netins.net (173.215.60.5)  1.640 ms  1.563 ms
1.596 ms

4  ins-db4-et-0-6-0-0.desm.netins.net (167.142.67.194)  7.901 ms  7.625 ms
7.596 ms

5  ins-dc1-et-7-4.desm.netins.net (167.142.67.193)  9.034 ms  9.043 ms
8.985 ms

6  ins-kc2-po20.kmrr.netins.net (167.142.67.30)  8.995 ms  8.996 ms  9.089
ms

7  ins-kc1-po21.kmrr.netins.net (167.142.67.42)  10.296 ms  9.031 ms  9.002
ms

8  xe-4-3-1.mpr1.msp1.us.above.net (128.177.108.97)  14.765 ms  14.871 ms
14.740 ms

9  ae3.cr1.ord2.us.above.net (64.125.20.78)  23.607 ms  23.822 ms  23.928 ms

10  ae0.cr2.ord2.us.above.net (64.125.20.246)  23.642 ms  23.751 ms  24.339
ms

11  xe-3-2-0.mpr2.ord6.us.above.net (64.125.22.129)  23.757 ms  23.707 ms
23.712 ms

12  64.125.192.146.t00718-01.above.net (64.125.192.146)  24.290 ms  24.347
ms  24.333 ms

13  69.8.117.134  24.257 ms  27.047 ms  24.259 ms

14  69.8.117.162  24.003 ms  23.979 ms  25.249 ms

15  207-223-34-12.static.oak01.latisys.net (207.223.34.12)  26.210 ms
25.640 ms  24.191 ms

16  208.78.169.4  24.490 ms  24.320 ms  24.444 ms

17  192-65-157-58.static.oak01.latisys.net (192.65.157.58) [open]  24.540 ms
24.462 ms  24.507 ms

root at nagios:/home/fbulk#

 

Frank

 

From: Alex Vanino [mailto:alex.vanino at abilto.com] 
Sent: Friday, June 20, 2014 8:52 AM
To: Frank Bulk; outages at outages.org
Subject: RE: Experiencing reports of connectivity disruption at
static.oak01.latisys.net in Chicago

 

443

 

Regards,

 

Alex Vanino | AbilTo
Principal Network Architect
Phone: (646) 795-4411
Website:  <http://www.abilto.com/> http://www.abilto.com
LinkedIn:  <http://lnkd.in/v63TbM> http://lnkd.in/v63TbM

 

From: Frank Bulk [mailto:frnkblk at iname.com] 
Sent: Friday, June 20, 2014 9:51 AM
To: Alex Vanino; outages at outages.org <mailto:outages at outages.org> 
Subject: RE: Experiencing reports of connectivity disruption at
static.oak01.latisys.net in Chicago

 

Does your application run on a certain TCP port that we can hit?

 

Frank

 

From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Alex Vanino
Sent: Friday, June 20, 2014 8:15 AM
To: outages at outages.org <mailto:outages at outages.org> 
Subject: [outages] Experiencing reports of connectivity disruption at
static.oak01.latisys.net in Chicago

 

Hi Outages,

 

We have been receiving reports from users all over the country that they
have been failing to connect to our application. For other users everything
is working fine. Our application is hosted at
Latisys(static.oak01.latisys.net) in Chicago. I myself am experiencing mixed
connectivity issue's. I can connect to one of my IP's at Latisys, but not
the other. Tracert's indicate that packet is getting to their network.

Does not work for me:

Tracing route to cleardata03.abilto.com [192.65.157.58]

over a maximum of 30 hops:

 

  1     2 ms    <1 ms     1 ms  192.168.25.1

  2     8 ms     8 ms     8 ms  L100.NWRKNJ-VFTTP-95.verizon-gni.net
[98.109.10.

1]

  3    11 ms    12 ms    13 ms  G1-2-4-6.NWRKNJ-LCR-22.verizon-gni.net
[100.41.2

02.206]

  4    11 ms    11 ms    11 ms  130.81.162.84

  5    10 ms    13 ms    14 ms  0.xe-11-0-0.GW13.NYC1.ALTER.NET
[152.63.18.114]

 

  6     9 ms    11 ms    10 ms  comcast.com.customer.alter.net
[152.179.220.126]

 

  7    18 ms    11 ms    25 ms
he-0-15-0-0-cr01.sacramento.ca.ibone.comcast.net

[68.86.85.85]

  8    33 ms    35 ms    35 ms
he-0-10-0-0-cr01.350ecermak.il.ibone.comcast.net

[68.86.86.222]

  9    30 ms    31 ms    29 ms  68.86.87.242

10    43 ms    62 ms    39 ms  50.242.148.210

11    46 ms    29 ms    35 ms  69.8.117.130

12    32 ms    35 ms    31 ms  69.8.117.150

13    36 ms    31 ms    32 ms  207-223-34-12.static.oak01.latisys.net
[207.223.

34.12]

14     *        *        *     Request timed out.

15     *        *        *     Request timed out.

16     *        *        *     Request timed out.

17     *     ^C

Works fine for me.

Tracing route to cleardata01.abilto.com [192.65.157.49]

over a maximum of 30 hops:

 

  1     2 ms     2 ms     1 ms  192.168.25.1

  2     9 ms    10 ms     8 ms  L100.NWRKNJ-VFTTP-95.verizon-gni.net
[98.109.10.

1]

  3    12 ms    13 ms    13 ms  G1-3-3-1.NWRKNJ-LCR-21.verizon-gni.net
[130.81.2

18.238]

  4    15 ms    14 ms    15 ms  130.81.162.64

  5    11 ms    14 ms    15 ms  0.xe-10-0-1.GW13.NYC1.ALTER.NET
[152.63.20.169]

 

  6    13 ms    11 ms    14 ms  comcast.com.customer.alter.net
[152.179.220.126]

 

  7    16 ms    17 ms    15 ms
he-0-15-0-0-cr01.sacramento.ca.ibone.comcast.net

[68.86.85.85]

  8    35 ms    36 ms    36 ms
he-0-10-0-0-cr01.350ecermak.il.ibone.comcast.net

[68.86.86.222]

  9    30 ms    32 ms    32 ms
he-0-10-0-1-pe04.350ecermak.il.ibone.comcast.net

[68.86.83.54]

10    34 ms    69 ms    38 ms  50.242.148.210

11    36 ms    32 ms    29 ms  69.8.117.130

12    29 ms    33 ms    34 ms  69.8.117.150

13    30 ms    30 ms    31 ms  207-223-34-12.static.oak01.latisys.net
[207.223.

34.12]

14     *        *        *     Request timed out.

15     *        *        *     Request timed out.

16     *        *     ^C

 

(ICMP Is off at my host's routers, hense timeout)

 

I'm on the phone now with the Network Architect at my hosting provider, but
it looks to me to be a problem in the Latisys datacenter, or with one of
their providers. Anyone have any information?

 

 

Regards,

 

Alex Vanino | AbilTo
Principal Network Architect
Phone: (646) 795-4411
Website:  <http://www.abilto.com/> http://www.abilto.com
LinkedIn:  <http://lnkd.in/v63TbM> http://lnkd.in/v63TbM

 

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://puck.nether.net/pipermail/outages/attachments/20140620/19020cb3/attachment.htm>


More information about the Outages mailing list