[outages] Belkin [heartbeat.belkin.com]

[Frank Bulk]

Please provide more information on this – our helpdesk is getting calls about this.  Are you saying just route 67.20.176.130 to a pingable IP?

 

Frank

 

From: Outages [mailto:outages-bounces at outages.org] On Behalf Of Josh Luthman via Outages
Sent: Tuesday, October 07, 2014 10:42 AM
To: Paul Miller
Cc: outages at outages.org
Subject: Re: [outages] Belkin [heartbeat.belkin.com]

 

Just because you can ping it does not mean it will work.  I've confirmed with other users this is the case.  I believe there is some sort of HTTP request that confirms the connection is working (like Windows, Android, etc).

 

Another resolution is to just loopback 67.20.176.130 (seems to be this IP for everyone so far).




 


Josh Luthman
Office: 937-552-2340
Direct: 937-552-2343
1100 Wayne St
Suite 1337
Troy, OH 45373

 

On Tue, Oct 7, 2014 at 11:17 AM, Paul Miller via Outages <outages at outages.org <mailto:outages at outages.org> > wrote:

On one of my netblocks my subscribers can nolonger ping Belkin.  I can ping
heartbeat.belkin.com <http://heartbeat.belkin.com>  from my webservers and from subscriber units on a
different netblock.

Apparently Belkin routers ping the home base every couple seconds to determine
the correct color of the Internet light on the router (orange or blue *sigh*).
Worse, when it can't ping the Belkin site the router seems to pack up and
redirect my subscribers to their router configuration page.

I found this pretty easy to work around.  I simply DNATed the pings intended
for heartbeat.belkin.com <http://heartbeat.belkin.com>  to one of my local nameservers and that seems to get
them back online.  It's a silly workaround, but if anyone else is seeing all
the Belkin routers on their network pack up, this could be why.

-Paul

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