[outages] Cogent cut on West Coast - seeing high latency to Arizona and East coast

[Randy McAnally]

This applies to Zayo too, I guess they share a southwest route. Been
going on 24 hours now... 

~Randy 

On 05/13/2015 7:55 pm, Silvey, David via Outages wrote: 

> From Cogent support at 10:22 pm Eastern on 5/13/2015 
> 
> At this time, vendors are working to identify a splice point for repairs. There is currently no ETR. Please reference status.cogentco.com [2] for updates on this issue.
> 
> To find answers to common technical questions you may have about your Cogent service, please review Cogent's User Guide located athttp://www.cogentco.com/Guide/Global20Guide.pdf [3]
> To manage your account online go to https://ecogent.cogentco.com [4]
> 
> Thank You,
> 
> -----Original Message-----
> 
> Dear Cogent Customer,
> 
> We currently have a fiber cut on the west coast that is impacting many customers. You may see packet loss or latency until this is resolved. Our master ticket for this outage is 6157894 [5]. You can view updates at status.cogentco.com [2]. 
> 
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Links:
------
[1] https://puck.nether.net/mailman/listinfo/outages
[2] http://status.cogentco.com/
[3] http://www.cogentco.com/Guide/Global20Guide.pdf
[4] https://ecogent.cogentco.com
[5] tel:6157894
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