[outages] Telia in New York

[James Cornman]

Carrier-csc at teliasonera.com
6:57 PM (0 minutes ago)
to me

Dear support,



We are currently experiencing an issue on our backbone router in New York.
We have dispatched a technician to remove faulty hardware, no ETA at this
time. Further updates will come via Service Disturbance notification case
00533792.

On Thu, Feb 11, 2016 at 6:21 PM, Marty Strong via Outages <
outages at outages.org> wrote:

> > Dear Customer,
> >
> > Our engineer will attempt to reset several switch interface boards in
> the router which are alarming in an attempt to clear packet loss. Packet
> loss will increase during this time over a period of 30-60 minutes. This
> will occur in the next 30 minutes.
> >
> >
> > Kind Regards,
> > Josh Little
> > TeliaSonera International Carrier Customer Care
> > Phone +46 771 191170
> > Fax +46 8 750 5427
> > carrier-csc at teliasonera.com
>
> Regards,
> Marty Strong
> --------------------------------------
> CloudFlare - AS13335
> Network Engineer
> marty at cloudflare.com
> +44 7584 906 055
> smartflare (Skype)
>
> http://www.peeringdb.com/view.php?asn=13335
>
> > On 11 Feb 2016, at 23:14, Jonathan Lassoff via Outages <
> outages at outages.org> wrote:
> >
> > I'm observing the 100% loss on a leg of the path that used to show up
> > between "nyk-bb2-link.telia.net" and "ldn-b7-link.telia.net"
> >
> > --j
> >
> > On Thu, Feb 11, 2016 at 3:06 PM, Erik Sundberg via Outages
> > <outages at outages.org> wrote:
> >> Does anyone know the Device name of the router having issues?
> >>
> >>
> >>
> >> From: Outages [mailto:outages-bounces at outages.org] On Behalf Of James
> >> Cornman via Outages
> >> Sent: Thursday, February 11, 2016 5:03 PM
> >> To: Marty Strong <marty at cloudflare.com>
> >> Cc: outages at outages.org
> >> Subject: Re: [outages] Telia in New York
> >>
> >>
> >>
> >> I confirm a lot of reported incidents around this today as well. Have
> not
> >> heard anything direct from Telia though.
> >>
> >>
> >>
> >>
> >>
> >> On Thu, Feb 11, 2016 at 5:57 PM, Marty Strong via Outages
> >> <outages at outages.org> wrote:
> >>
> >> Seems Telia/AS1299 has a dodgy line card in New York causing packet loss
> >> across their network.
> >>
> >> Regards,
> >> Marty Strong
> >> --------------------------------------
> >> CloudFlare - AS13335
> >> Network Engineer
> >> marty at cloudflare.com
> >> +44 7584 906 055
> >> smartflare (Skype)
> >>
> >> http://www.peeringdb.com/view.php?asn=13335
> >>
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> >>
> >>
> >>
> >>
> >>
> >> --
> >>
> >> James Cornman
> >>
> >> Chief Technology Officer
> >> jcornman at atlanticmetro.net
> >> 212.792.9950 - ext 101
> >>
> >> Atlantic Metro Communications
> >>
> >> 4 Century Drive, Parsippany NJ  07054
> >>
> >>
> >> Colocation • Cloud Hosting • Network Connectivity • Managed Services
> >> Follow us on Twitter: @atlanticmetro • Like us on Facebook
> >> www.atlanticmetro.net
> >>
> >>
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-- 

*James Cornman*


*Chief Technology Officer*jcornman at atlanticmetro.net
212.792.9950 - ext 101

*Atlantic Metro Communications*

*4 Century Drive, Parsippany NJ  07054*


*Colocation • Cloud Hosting • Network Connectivity • Managed Services*
Follow us on Twitter: @atlanticmetro <https://twitter.com/atlanticmetro> *•
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