[outages] Telia in New York

[Jonathan Lassoff]

FWIW -- we're back online through this nyk->ldn path as of
2016-02-12T00:18:00Z

On Thu, Feb 11, 2016 at 3:58 PM, James Cornman via Outages <
outages at outages.org> wrote:

> Carrier-csc at teliasonera.com
> 6:57 PM (0 minutes ago)
> to me
>
> Dear support,
>
>
>
> We are currently experiencing an issue on our backbone router in New York.
> We have dispatched a technician to remove faulty hardware, no ETA at this
> time. Further updates will come via Service Disturbance notification case
> 00533792.
>
> On Thu, Feb 11, 2016 at 6:21 PM, Marty Strong via Outages <
> outages at outages.org> wrote:
>
>> > Dear Customer,
>> >
>> > Our engineer will attempt to reset several switch interface boards in
>> the router which are alarming in an attempt to clear packet loss. Packet
>> loss will increase during this time over a period of 30-60 minutes. This
>> will occur in the next 30 minutes.
>> >
>> >
>> > Kind Regards,
>> > Josh Little
>> > TeliaSonera International Carrier Customer Care
>> > Phone +46 771 191170
>> > Fax +46 8 750 5427
>> > carrier-csc at teliasonera.com
>>
>> Regards,
>> Marty Strong
>> --------------------------------------
>> CloudFlare - AS13335
>> Network Engineer
>> marty at cloudflare.com
>> +44 7584 906 055
>> smartflare (Skype)
>>
>> http://www.peeringdb.com/view.php?asn=13335
>>
>> > On 11 Feb 2016, at 23:14, Jonathan Lassoff via Outages <
>> outages at outages.org> wrote:
>> >
>> > I'm observing the 100% loss on a leg of the path that used to show up
>> > between "nyk-bb2-link.telia.net" and "ldn-b7-link.telia.net"
>> >
>> > --j
>> >
>> > On Thu, Feb 11, 2016 at 3:06 PM, Erik Sundberg via Outages
>> > <outages at outages.org> wrote:
>> >> Does anyone know the Device name of the router having issues?
>> >>
>> >>
>> >>
>> >> From: Outages [mailto:outages-bounces at outages.org] On Behalf Of James
>> >> Cornman via Outages
>> >> Sent: Thursday, February 11, 2016 5:03 PM
>> >> To: Marty Strong <marty at cloudflare.com>
>> >> Cc: outages at outages.org
>> >> Subject: Re: [outages] Telia in New York
>> >>
>> >>
>> >>
>> >> I confirm a lot of reported incidents around this today as well. Have
>> not
>> >> heard anything direct from Telia though.
>> >>
>> >>
>> >>
>> >>
>> >>
>> >> On Thu, Feb 11, 2016 at 5:57 PM, Marty Strong via Outages
>> >> <outages at outages.org> wrote:
>> >>
>> >> Seems Telia/AS1299 has a dodgy line card in New York causing packet
>> loss
>> >> across their network.
>> >>
>> >> Regards,
>> >> Marty Strong
>> >> --------------------------------------
>> >> CloudFlare - AS13335
>> >> Network Engineer
>> >> marty at cloudflare.com
>> >> +44 7584 906 055
>> >> smartflare (Skype)
>> >>
>> >> http://www.peeringdb.com/view.php?asn=13335
>> >>
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>> >>
>> >>
>> >>
>> >>
>> >>
>> >> --
>> >>
>> >> James Cornman
>> >>
>> >> Chief Technology Officer
>> >> jcornman at atlanticmetro.net
>> >> 212.792.9950 - ext 101
>> >>
>> >> Atlantic Metro Communications
>> >>
>> >> 4 Century Drive, Parsippany NJ  07054
>> >>
>> >>
>> >> Colocation • Cloud Hosting • Network Connectivity • Managed Services
>> >> Follow us on Twitter: @atlanticmetro • Like us on Facebook
>> >> www.atlanticmetro.net
>> >>
>> >>
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>
>
>
> --
>
> *James Cornman*
>
>
> *Chief Technology Officer*jcornman at atlanticmetro.net
> 212.792.9950 - ext 101
>
> *Atlantic Metro Communications*
>
> *4 Century Drive, Parsippany NJ  07054*
>
>
> *Colocation • Cloud Hosting • Network Connectivity • Managed Services*
> Follow us on Twitter: @atlanticmetro <https://twitter.com/atlanticmetro> *•
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> www.atlanticmetro.net
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